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Trai quality nomrs

Sanjay October 23rd, 2012 11:14 AM 21 COMMENTS

TRAI Allows Mobile Operators to Offer Combo Recharge

India's telecom watchdog TRAI allowed mobile operators to offer Combo Recharge Vouchers for prepaid subscribers that will provide dual benefit to consumers. Combo Vouchers (Talk Time + Special Benefits for Voice/SMS/Data) would provide more flexibility to the mobile service providers to offer innovative bundling of the products based on market segmentation. Further, use of Combo Vouchers afford the subscriber convenience of purchasing additional monetary value as well as well as... Read More

Sanjay July 27th, 2012 5:54 PM 56 COMMENTS

TRAI to Telcos : Don’t Reduce Broadband Speed below 256 Kbps in Any Tariff Plan After FUP

In order to further improve transparency in Broadband services, India’s telecom watchdog Telecom Regulatory Authority of India (TRAI) has today issued a Direction to all Telecom / Broadband service providers on for delivering Broadband services in a transparent manner by providing adequate information to broadband consumers specially on Fair Usage Policy (FUP) with Unlimited Plans. TRAI also clarified that Broadband speed should not be reduced or slashed below 256 kbps... Read More

Sanjay July 11th, 2012 12:01 PM 46 COMMENTS

TRAI Issues Quality of 2G, 3G and 4G Mobile Internet Service Standards

Now, there seems to be good news for all the 2G, 3G and 4G Mobile Internet users, India’s telecom watchdog Telecom Regulatory Authority of India (TRAI) today issued guidelines on Minimum Quality Benchmark for Mobile Internet services - GPRS, 2G and 3G / EVDO and 4G Data service. With the new regulation - “Standards of Quality of Service for Mobile Data Services Regulations, 2012” TRAI will monitor Quality of Mobile... Read More

Sanjay May 18th, 2012 6:36 PM 89 COMMENTS

TRAI Got Maximum Complaints Against Airtel, Vodafone & Reliance in 2011-12

India's leading mobile service provider Bharti airtel, Vodafone and Reliance Communications (Rcom) are once again on top when it comes to their Mobile Service users complaints related to Call drops, network congestions, Billing & Tariff related issues and activation of chargeable VAS without explicit consent of the customer. According to the information given by Minister of State for Communication and IT. Mr. Milind Deora’s in Rajya Sabha, in last one... Read More

Sanjay March 26th, 2012 5:46 PM 86 COMMENTS

TRAI to Telcos : Stop Misleading Tariff Advertisements

In order to further improve transparency in telecom tariff offers, India's telecom watchdog Telecom Regulatory Authority of India (TRAI) has today issued a Direction to all Telecom / Mobile service providers on preventing 'misleading tariff' advertisements. TRAI said that every advertisement published by mobile/telecom service providers must be transparent and non-misleading and the design, including paper size, color, font type and font size, tone and volume of the advertisement is... Read More

Sanjay March 2nd, 2012 2:09 PM 21 COMMENTS

TRAI Extends Deadline For Mobile Operators To Provide Prepaid Account Info

Telecom regulator Telecom Regulatory Authority of India (TRAI) has extended the implementation time of its Telecom Consumers Protection Regulations, 2012 from 45 days to 75 days. On 7th January 2012 to bring in transparency in tariff offerings, help consumers in understanding the various tariff plans and vouchers on offer TRAI has made it a must for all mobile phone operators (CDMA/GSM) to provide prepaid users updates of calls made and... Read More

Sanjay January 17th, 2012 11:32 AM 25 COMMENTS

TRAI To Enhance Transparency In Tariff Plans Offered By Telecom Operators

In a bid to protect the interest of mobile and basic phone service customers, India's telecom watchdog Telecom Regulatory Authority of India (TRAI) has made it a must for telecom operators to publish all the tariff plans meant for prepaid and postpaid subscribers in separate and tabular formats at one place for facilitating easy comparison. TRAI has issued a new directives to all Telecom operators to further improve transparency in... Read More

Sanjay January 7th, 2012 8:13 PM 154 COMMENTS

Provide Call, SMS & Data Usage Details to Prepaid Mobile Customers : TRAI

In an attempt to protect the interest of consumers and improve Quality of Prepaid Mobile Service with accurate billing; Telecom Regulatory Authority of India (TRAI) has made it a must for all mobile phone operators (CDMA/GSM) to provide prepaid users updates of calls made and data downloads every time they use voice and data services. All the information, to be sent by SMS, or reflecting on customers mobile phone via... Read More

Sanjay January 6th, 2012 12:22 PM 196 COMMENTS

TRAI to Telcos, Set Up Complaint Centre & Toll Free Helpline With In 45 Days

In order to improve customer services for telecom (Mobile, Basic Phone Phone and Internet) users in India, Telecom Regulatory Authority of India (TRAI) today said that all telecom operators will have to set up Complaint Centers, Toll Free Helpline/Care Line and Web-based monitoring systems for their subscribers within 45 days as per the new "Consumer Grievance Redressal Guidelines 2012". According to the telecom watchdog TRAI, the new rules to enhance... Read More

Sanjay February 5th, 2011 8:47 PM 32 COMMENTS

TRAI Issues QoS Report Card for Mumbai and Maharashtra-Goa Circles

In order to protect interests of the consumers of telecom sector, Telecom Regulatory Authority of India (TRAI) today published its Comparative performance of Mobile Service Providers in Mumbai and Maharashtra- Goa Telecom Circles for the quarter ending Sept'10. With the TRAI's Report Card on GSM and CDMA Mobile service operators in Mumbai and Maharashtra-Goa telecom circles following factors were looked into it Quality of Service (QoS) Parameters of Accessibility,Call Drops,Voice... Read More

Sanjay February 8th, 2010 7:55 PM 9 COMMENTS

TRAI: QoS Benchmark Should Be Shown on Telecom Operator’s Website

In an attempt to add the transparency and protect the interest of the subscribers of Landline and Mobile services, The Telecom regulator of India, TRAI has directed all basic telephone service providers, unified access service providers (UAS) and cellular mobile service providers (CMTS) to publish the performance with respect to the “TRAI benchmark of Quality of Service (QoS)” parameter on their website on quarterly basis. According to the telecom Regulator,... Read More

Sanjay June 23rd, 2009 1:14 PM 1 COMMENTS

PROVIDE QUALITY MOBILE SERVICE IN J&K : TRAI

TRAI has finally come forward in rescue of telecom subscribers in J&K after reviewing complaints from subscribers in Jammu and Kashmir TRAI has demanded all the telecom service provider who runs its service in J&K to provide quality mobile service. J S Sarma, Chairman of Telecom Regulatory Authority of India (TRAI) has urged the telecom companies operating in Jammu and Kashmir to provide complete and quality mobile service to through... Read More