bsnl data services customer survey

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BSNL has to improve Customer Care, Data Services and QoS: TelecomTALK BSNL Customer Satisfaction Survey

Two weeks back we had initiated a survey to gauge customer sentiments about BSNL, India’s national ISP and Mobile services provider. We received a total of 1411 responses to the survey. We must add that we had expected a much larger number but are certainly happy about the fact that the responses were fairly distributed. To give you a picture, responses came in from customers of every BSNL Circle including… Read More

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