BSNL has to improve Customer Care, Data Services and QoS: TelecomTALK BSNL Customer Satisfaction Survey
Two weeks back we had initiated a survey to gauge customer sentiments about BSNL, India's national ISP and Mobile services provider. We received a total of 1411 responses to the survey. We must add that we had expected a much larger number but are certainly happy about the fact that the responses were fairly distributed. To give you a picture, responses came in from customers of every BSNL Circle including... Read More