bsnl customer care

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Sorry State of Affairs at BSNL – Customer Care misleads, Officials Redirect. The Ultimate test of Patience

It all started on 27 April 2015 after I activated STV84, the BSNL Special Tariff Voucher that offers STD calls at 0.35 p/min via SMS Self Care. On 1 May I discovered that the voucher no longer worked and I was being charged base plan rates. The content that follows in the subsequent paragraphs will throw light on the hardships one might have to face if things start going wrong… Read More

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Online Recharge Woes with BSNL Portal

BSNL is still the favorite mobile service provider for many Indians because of transparent billing and good network coverage. Anyone who travelled to remote regions of the country would vouch for BSNL’s service. Despite of all these, BSNL losses are ever growing. We at Telecomtalk had conducted a survey in January to find out reader’s opinions about BSNL/MTNL and 53% of the readers were happy with their choice. Out of… Read More

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