BSNL CRM

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BSNL enhances its SMS based services for Landline Customers [Updated]

BSNL was notorious for requiring a customer to visit Customer Service Centers to avail minor services – STV activation, registered mobile number change etc.. In the recent times things have changed with SMS based registrations. Now BSNL has started allowing customers to register mobile numbers (BSNL only at present) other than the one provided in the CAF form at the time of registering for a landline connection. The enhanced system… Read More

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