Can Indian Operators like Airtel be more proactive?
Cellular services like any other services can face downtime. In the recent years we have seen uproars over Blackberry services going down very frequently. While operators worldwide make efforts to keep downtime minimal, they also try to pacify customers and keep them informed. The situation however appears different in India. The latest fiasco is with leading operator Airtel. Since evening I had seen tweets from Airtel customers citing no network... Read More
