In the recent past the issue of call drops plaguing the Indian telecom sector has been in the news a lot. The government has been intervening in the matter actively to regulate the telecom operators to improve the service provided by them in order to resolve this issue. The government had proposed that telecom operators compensate subscribers for call drops by not charging for the last pulse during which the... Read More
3 telecom operators namely Aircel, Vodafone and PSU BSNL were reported as failing to meet quality of services benchmark set by DOT with regards to call drops as Economic times reported today. The performance on call drop is accessed through quality of service (QoS) parameters like call drop rate/circuit switch voice drop rate for which benchmark is less than or equal to 2 per cent. For worst affected cells having over 3... Read More
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