2009 SC judgment on telecom consumer grievance

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Big Relief for Customers – DoT says Consumer Court Can’t Deny Hearing of Telecom Consumer Complaints

Good news for more than 900 million Telecom service customers (Mobile, Landline and Broadband) who are facing tough time dealing with complaints, Department of Telecom (DoT) today issued clarification and said that any consumer forum or consumer court cannot deny hearing of telecom consumer grievances. In 2009 Supreme Court judgment barred Consumer forums to hear telecom consumer grievance, The apex court ruling had held that as per Section 7B of… Read More

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Sunny l SaYed Ejaz l SS l VIJAY MISHRA

AKHILESH KUMAR SHUKLA (DTH) l Colorado

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