S Tel Mobile Service Goes Down In Various Part of India, Customers Irked

S Tel Mobile Service Goes Down In Various Part of India, Customers IrkedAfter Cheers Mobile (Etisalat DB) Outage its now the turn of another small GSM operator – S Tel which is down in Orissa, Bihar-Jharkhand and in other circles from last  12 days.

We were getting constant complaints from STel subscribers in Orissa and Jharkhand and one of reader Sonu alerted us regarding the same.

Same as Cheers Mobile, STel has passive infrastructure sharing agreement with Reliance Communications for the 4 telecom circles, and according to our exclusive sources Rcom has disconnected the service of STel from more than 700 BTS (Mobile Tower) across 4 circles.

While contacting the customer care officials of STel (Orissa) we have been told that the network problem which the Customers are facing now is a temporary one, and we are expecting the same to get resolved soon.

We have also been told that the experts are working 24 hours to restore the network which is taking slight more time than the expected one assuring that, we are putting all possible effort to restore the network as soon as possible.

This is very surprising to see Operators like S Tel who dint even come forward to alert its customer even after more than 12 days of downtime where as in case of Cheers Mobile the very next day they altered the customers and apologized for the inconvenience.

We hope at least after reading this S Tel officials will come forward and alert the customers and public what is happening and when things would be fixed.

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63 Comments on "S Tel Mobile Service Goes Down In Various Part of India, Customers Irked"

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Pawan
Pawan
February 13, 2012 12:24 pm 12:24 PM

HOW CAN I PORT MY NO. FROM S TEL

That is all i want to know!!!!

Nand kishore
Nand kishore
February 13, 2012 9:45 am 9:45 AM

I am also highly irked due to Zero signalhere.Most of the times the signal shows emergency.I still have Rs. 45 balance in my mobile sim of S TEL company.But I learn that the comapany is going to be closed.I am worried about my balance.
A good company like S Tel must either refund the balance or restart the services so that the hard earned money of the customers is not wasted.

Raj Kumar
Raj Kumar
February 12, 2012 9:06 am 9:06 AM

I am also highly irked due to Zero signalhere.Most of the times the signal shows emergency.I still have Rs.400 balance in my mobile sim of S TEL company.But I learn that the comapany is going to be closed.I am worried about my balance.
A good company like S Tel must either refund the balance or restart the services so that the hard earned money of the customers is not wasted.

JULIE
JULIE
February 10, 2012 4:57 pm 4:57 PM

the official of stel should take full responsibility & give the customers at least network for emergency call

JULIE
JULIE
February 10, 2012 4:54 pm 4:54 PM

stel tower is not available in our locality

Kaushik Roy
Kaushik Roy
February 4, 2012 8:26 pm 8:26 PM

@Fahad
thanks for the update
probably STEL network we may not see in India again

Fahad
Fahad
February 1, 2012 12:06 am 12:06 AM

Kaushik Roy :
any update regarding STEL and ETISALAT outage ?

@Kaushik Roy
As far as etisalat aka cheers is concerned , I’m getting its operator code by doing manual network search from yesterday…
From past few days their operator code was not getting displayed …
Rest users know better…

Kaushik Roy
Kaushik Roy
January 31, 2012 10:12 pm 10:12 PM

any update regarding STEL and ETISALAT outage ?

arifhasmi
arifhasmi
January 31, 2012 5:42 pm 5:42 PM

hi i am from bihar S tel netwok has been down before 1 month .when re Strat agen tell me date.

PD
PD
January 27, 2012 7:36 pm 7:36 PM

@dskushwaha
Agreed in toto. But the very management lacks conviction and prefer to toe in line with their Masters in Power. No firms, be it private or a PSU, will recruit incompetent ones for a job but as you said, the work culture and (top) management make the mess !,

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