Reliance Communications de-activates around 10 million in-active GSM and CDMA Mobile Subscribers

India’s single largest Duel technology mobile service provider (GSM and CDMA), Reliance Communications (Rcom) has de-activated around 10 million in-active, low-end mobile subscribers at the end of September.

India Mobile

According to telecom regulator TRAI’s data, Reliance Communications (Rcom) purged approx 8% of its GSM and CDMA subscriber base in the month of September, 2013. With this clean-up move, Rcom lost its third position in the Indian mobile – telecom market to Idea Cellular in terms of user base.

According to TRAI data, India’s total mobile subscriber base (GSM and CDMA) decreased from 876.72 million in August 2013 to 870.58 million at the end of September 2013, registering a monthly decline of 0.70%.

Mobile Operator wise net subscriber addition during September 2013

Largest GSM mobile service provider Bharti Airtel and Vodafone India hold the number one and number two positions with 193.3 million customers 155 million customers respectively.

Idea Cellular is now 3rd largest mobile service provider in terms of mobile subscriber base, gained 1.2 million users in the month to end September with 127.2 million users.

Mobile subscribers in urban areas decreased from 525.84 million in August 2013 to 520.21 million at the end of September 2013. The wireless subscription in rural areas decreased from 350.88 million to 350.37 million during the same period.

“Our focus is entirely on enhancing profitable minutes on our network, and not on the number of subscribers “Spokesperson Reliance Communications (Rcom).

This Article Was Written By: Sanjay Bafna

Sanjay Bafna - National Editor (Telecom and Mobile Phone)

Sanjay Bafna is an entrepreneur and National Editor at TelecomTALK covering Mobile Operators, 3G, Broadband, 4G, LTE, Telecom Policies & Regulations and Mobile Phones. He is well known Telecom and Mobile Analyst, Love Tea and Chocolates.

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  • Moj April 7, 2014 12:40 pm, 12:40 PM

    RCOM was Leading Telecom provider in India. But after a position, it lost its main position in India. By De-activating the subscribers mobile connections, Adding Unwanted & Unapplied VAS services. By Giving Poor Net connects. Poor Customer Care & more.

    RCOM Must re-launch their services like AirTel to earn subscribers

    Air Tel is 1 of the BEST SERVICE provider in India Since 1995
    AirCel is 2nd BEST SERVICE PROVIDER
    Reliance WAS one of the best service provider from 2004
    Vodafone Services are like Airtel, which is best
    TATA Services are also best.
    MTS is other best like airtel.

    Reply
  • Monish Bhatia February 18, 2014 12:03 pm, 12:03 PM

    RCom should come with low rent & good plans within the budgets of both pre & post paid customers. Also new plans for cdma users also. As cdma speed is equlvalent to 3g speed so why 3g apps doesnt work in cdma network. RCom now need to upgrade there plans & services.

    Reply
  • Ankit November 13, 2013 1:54 pm, 1:54 PM

    what is the minimum speed of reliance gprs bcause i get only 10 kBps and unstable. i am in gujarat.sometimes speed is in bytes.

    Reply
    • Tharun George November 13, 2013 8:11 pm, 8:11 PM

      I get full speed on reliance 2G in Kerala.

      Reply
      • Muhawid November 13, 2013 8:44 pm, 8:44 PM

        @tArun:How much speed you get in reliance in kilobytes ,KBPS?
        Me too from kerala.kasaragod district.
        Can you just send a blank mail to my email address ‘mabi786@gmail.com’.
        I have some thing to share with you.

        Reply
  • mohammed talib November 12, 2013 8:03 am, 8:03 AM

    I have 2 reliance cdma numbers and i m satisfied with reliance coverage.
    Rcdma has unmatched coverage across india.

    Reply
  • teletalk November 11, 2013 10:43 pm, 10:43 PM

    in gujarat reliance cdma customers is away from network and gsm customer is dead day by day because reliance is not aware for his customers and giving not a good service so in gujarat vodafone is best and in TOP of all operators after that a number of idea and airtel…

    Reply
  • rishi November 11, 2013 9:33 pm, 9:33 PM

    frns
    i ported my num from idea to reliance in delhi circle for 3g network..
    it was successful also

    but now reliance has disconnected my number saying my documents are not in trai format.
    i again submitted my docs n yet they didnt reactivate my num.
    where to go now?

    y did they accept porting request if docs were not in proper format

    Reply
    • K K Rao November 12, 2013 10:00 am, 10:00 AM

      Hi
      Once the reliance is accepted your application and services also activated, there is no question of documents. Where did u submit the documents?

      Reply
  • sunny November 11, 2013 1:45 pm, 1:45 PM

    @ sanjay sanjay sanjay …….plz tell me why AIRTEL VODA AND IDEA ARE NOT MAKING MAXIMUM PLAN VALIDITY FOR SIX MONTHS OR IN LIFE TIME PLAN I HAVE NOT RECHARGED MY AVOID SIM SINCE LAST ONE YEAR THEN WHY MY SIM IS ACTIVE WHILE IN CASE OF BSNL THERE IS MAX PLAN VALIDITY IS SIX MONTH AND IN LIFE TIME PLAN 200RS IN EVERY SIX MONTHS IS CUMPOLSURY,,,, MY QUES IS THAT TRAI RULES ARE SAME FOR EVERYONE OR BSNL IS DOING WRONG OR AVOID IS DOING WRONG …INFACT WHAT IS THE ACTUAL GUIDELINES OF TRAI REGARDING VALIDITY ISSUE …PLZ ANSWER ME ..AND PUBLISH AN ARTICLE REGARDING THIS IF POSSIBLE ,,,I M PLANNING TO FILE AN RTI

    Reply
  • sam November 11, 2013 11:19 am, 11:19 AM

    I am having one Reliance CDMA connection.I have last recharged it on JAN 2011.Till now it is active. :P

    Reply
  • Azharuddin Mondal November 11, 2013 8:12 am, 8:12 AM

    In WB Reliance has very good coverage. But day by day it’s become very costly.

    Reply
  • AsitPaul November 11, 2013 5:33 am, 5:33 AM

    Huh!
    Use only popular plans like WhatsApp Plan, Facebook Plan, My College Plan etc. DoNT load Main Balance. Rcom will loot your balance by means of unwated VAS.

    Reply
  • sAm November 11, 2013 12:56 am, 12:56 AM

    All others should follow this !!!!

    Reply
  • Kaushik November 11, 2013 12:48 am, 12:48 AM

    Reliance axed on its own feet! Foolish & looters dont deserve to do business in india

    Reply
  • SS November 10, 2013 11:47 pm, 11:47 PM

    Its really a comedy that people here are saying that their numbers are still working fine even though they have not used their connection since months. It really hard to believe those liars and robbers. :-@

    Reply
    • adil November 11, 2013 12:36 am, 12:36 AM

      Mr SS your favourite telecom company has gone mad i.e.vodafone
      Instead of bring 3g plans@2g price like reliance and aircel did they are planning to bring 2g plan to 3g price…..

      Reply
      • SS November 11, 2013 10:48 am, 10:48 AM

        It seems you are late person to get this news. This news has already been published on telecom talk and not only vodafone but airtel and idea has also done the same.

        Reply
        • Adil November 11, 2013 11:53 pm, 11:53 PM

          My dear brother please look for the time of my comment before stating a comment..
          I commented@ November 11, 2013 12:36 am
          And the article was posted on telecom talk the next after noon @ November 11, 2013
          2:19 pm
          And for your information I had a talk with Tarun on this topic at that night
          So my dear big brother be sensible and see the time of status before judging…

          &

          Its obvious that airtel and idea will follow…

          Reply
  • Abhay November 10, 2013 10:04 pm, 10:04 PM

    Even Videocon has added subscribers in comparison to TaTa DoCoMo which lost and only losing customers since last few months. Thanks to its hopeless services. Worst coverage (no indoor coverage only outdoor coverages), helpless GPRS services (multiple attempts to connect and every 40 min disconnection) etc. I don’t know who the hopeless policy maker sitting on the top adopting unfair means and still running company in losses…..

    Reply
  • Sudar November 10, 2013 9:02 pm, 9:02 PM

    It’s better to deactivate all unused numbers

    Reply
  • shahid November 10, 2013 7:59 pm, 7:59 PM

    I have 3 reliance sim cards havent recharged them from last one & a half year still they r active. This proves reliance is a big lier. They havent deactivated connections customers have left their connections.

    Reply
    • Sutripta Roy November 10, 2013 10:43 pm, 10:43 PM

      Yeah! I too have a Reliance SIM cards which I’ve not recharged for last 9-10 months. But still that is alive.Reliance is always a liar.

      Reply
  • Kt November 10, 2013 7:43 pm, 7:43 PM

    Bad coverage, bad cc, bad plan, bad renew policy

    Reply
  • abhay jaipur November 10, 2013 7:06 pm, 7:06 PM

    i like reliance ftt on 30 rs..,tarif r poket frindly..nd when there is covrage prblm i divrt it on airtel…

    Reply
  • upesh November 10, 2013 3:57 pm, 3:57 PM

    This is wrong, my two reliance numbers are inactive since two years (yes two years , don’t ask me again) having zero talktime and after these years I made a call today on these numbers. Reliance is a fraud.

    Reply
  • Kaushik Roy November 10, 2013 1:57 pm, 1:57 PM

    Reliance wants to match airtel/vodafone with almost same tariffs
    but their coverage is not equal to airtel/vodafone
    In kolkata Airtel RC 51- all local calls 1.2p/2s for 30 days
    Reliance offers the same at RC 52.
    Now how many people will go with reliance ?
    They should try to increase coverage to match airtel/vodafone, which they are capable of financially. But needed some time say 2-3 years may be

    Reply
    • Sutripta Roy November 10, 2013 10:48 pm, 10:48 PM

      Reliance cann’t go to that stage where Airtel and Vodafone belong.Because they are in market mainly to collect cash from customers account without any reason.They are totally a cheat fund!

      Reply
  • Esmail November 10, 2013 1:26 pm, 1:26 PM

    It’s a good thing they did, airtel Vodafone and idea should do the same thing.

    Reply
    • SS November 10, 2013 2:13 pm, 2:13 PM

      @esmail
      Vodafone was the first one to implement this followed by the other biggies. I think my vodafone SIM was the first one to deactivated like this in 2010. Recently i received a warning from idea cellular about my non usage and threatened me to disconnect my number within 15 days. My outgoing calls were already barred until i recharged my number.

      Reply
  • shahid November 10, 2013 12:51 pm, 12:51 PM

    This is a cover up by rcom. actuly they lost 10 milion customers due to fraud balance deduction. Now to hide this news they r saying we have deactivated 10 million customers. Day is nearing when they will b left with out any customer.

    Reply
    • pradeep November 10, 2013 1:31 pm, 1:31 PM

      nope dear..
      i will be their hanging to reliance LOL :P

      Reply
    • pradeep November 10, 2013 1:43 pm, 1:43 PM

      TRAI guidelines for Deactivation of Mobile Connection due to non-usage :

      * The mobile connections of prepaid consumers shall not be deactivated for any period of non-usage less than 90 days;
      * For the purpose of usage, a voice call/ video call (incoming or outgoing) or an outgoing SMS or a data usage or usage of Value Added Services, or payment of rental (in case of post paid connection) etc. shall definitely fall in the scope of activity, the service provider may prescribe any other activity as well.
      * There shall be no deactivation if the balance in prepaid consumer account is Rs.20/- or more.
      * An ‘Automatic Number Retention Scheme’ shall be implemented for prepaid consumers on payment of reasonable charges.
      * A consumer whose connection is deactivated shall be given a grace period of 15 days within which he can reactivate the same number;.
      * Consumers shall be transparently communicated the terms and conditions of deactivation of SIM’s due to non-usage.
      * The Regulations also mandate implementation of a ‘Safe Custody Scheme’ for postpaid consumers on payment of a reasonable charge. Such consumers will not be required to pay monthly rental during the period of safe custody.

      Reply
    • SAROJ NAYAK November 10, 2013 2:04 pm, 2:04 PM

      Yes ,you are right.actually they are the desi thief .we can not beat reliance by activating unwanted VAS.

      Reply
  • AsitPaul November 10, 2013 11:03 am, 11:03 AM

    What does ‘low end’ customers mean in Rcom diary? According to TRAI Rules, only one incoming call/Outgoing/ outgoing sms/ data or vas subscription is needed in 90 days to keep the SIM Active.

    If S am using Rs 10 per three month, Can Rcom cancel my number?

    Reply
    • pradeep November 10, 2013 1:36 pm, 1:36 PM

      no you should have to do collective of minimum total recharge of rs 200 within in 180days :(

      Reply
      • Sutripta Roy November 10, 2013 2:16 pm, 2:16 PM

        But I do not recharge 200 in 6 months in Tata Docomo. It runs 24×7 only for receiving calls. It runs for more than 3 years and still running. There is no problem…………….

        Reply
        • pradeep November 10, 2013 7:58 pm, 7:58 PM

          But reliance and bsnl… and even aircel does need 200Rs RC within 6 months for their life time plan :(

          Reply
          • Sutripta Roy November 11, 2013 12:56 am, 12:56 AM

            I have a Reliance sim which I’ve not used for last 9-10 months.But it is still running.Even 1 year ago my 5 years old Aircel number was not recharged for almost 1 year or 11 months.That is still running and I’m now using this and as usally Aircel is deducting balances…LOL. Even I have 2-3 friends who had placed Aircel and Reliance to their locker once a time.But those are still running and now they are using those also.For calling Aircel and for 3g internet Reliance.

            Reply
  • SS November 10, 2013 11:01 am, 11:01 AM

    Thats good, at least they are freeing up some numbers. It would be better if bsnl would clear of its junk too. For example in up east bsnl has 10 million + users but only 43% are active. Whereas vodafone has the highest 99.60% active users in the same circle.

    I am also waiting for airtel to deactivate my rajashan SIM, may be by 27 november. :-D

    Reply

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