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It looks like Uninor is a quick learner. Uninor picks up fast from top boys of the industries and follows their steps.
As we can see, Uninor is going to charge when you like to speak to Uninor Customer Care executives in Kolkata circle w.e.f. 9th September, 2011.
I did not get information from other circles, but I guess this revision is coming to all circles where Uninor is operating in coming days, sooner or later.
Details of Uninor Care numbers
| Customer Complaints and Service Request | Dial 198 | Toll free |
| General Information | Dial 121 | Toll free access to IVR Information 50p/3min to speak to a call centre executive |
As an alternative to speak to CC, I would suggest you to visit Uninor Store or mail to Uninor: care[at]uninor.in
umesh vishwakarma April 7, 2013 at 6:53 pm
No provided service on. Uninor. Castomer cear no results is zeroes mu
complete. Is darty. Service.
aashish srivastava February 22, 2013 at 8:26 pm
ye compny bekar hai.customer k nmbr apne aap service activate kr dete hai .blance bhi kat lete hai.kamine saale kute knhi k.sath k sath bhi blance refund nhi krte cmplate krne pr bhi blance refund nhi krte sath k sath kamine knhi k.
vikramsinh.Padhiar January 26, 2013 at 4:04 pm
Respected Sir,
I am Having uninor prepaid sim card.
My number is 7383948936. I don’t know why company deduct my Rs.30today for some love tips subscribing which I have never done. And I am getting that regularly even after opting for deactivation several times.
As always nobody is guiding me from customer care.
So,,,,plzzz do needful.
Vikramsinh.T Padhiar
Vinay,28/b
Panchwati society
Rajkot 360001.
Khalid December 19, 2012 at 5:47 pm
Plz send me the number how to get my last 7out going calla like other services idea or airtel
kiran patel November 27, 2012 at 11:06 am
how to talk with customer care executive through 121………..
Tabassum khan November 22, 2012 at 11:14 am
Hi,
How to talk to customer care executive of your NO..121 there has no option to talk to customer care executive .
nipul patel November 5, 2012 at 3:15 pm
hear have msg that recharge wd rs 99 u get 18000 local sec and 60,000 uninor to uninor sec so to day i done recharge of rs 99 bt i dont get that much of bal pls is there any 1 who help me
shweta October 15, 2012 at 7:24 pm
how to talk to customer care executive ..121 has no option to talk to customer care executive..jus wanted to knw about the details of i gain 111 ISD voucher want to make call to nepal……so sum1 cn help me out….
gayathri August 18, 2012 at 2:36 pm
what kind of crap is it…. activated sms pack 2days back with 39rs sms pack and when trying to send sms it shows “dear customer your sms could not be sent due to insufficient balance or you have exceeded the daily limit of 5 sms” it is not funny…. just feel like changing the network…
Tushar July 29, 2012 at 9:18 pm
bogus system hai uninor ki koi mat lo sim card
Karan July 26, 2012 at 1:31 pm
i had 45 rs balance on my uninor number last nyt nd today in morning i see no balance..i just had recharged my number nd still it saying tht no enough balance …. wana talk about this to customer care then it saying u dn have enough balance to toalk wid customer care executive as they are charging 75 paisa per 3 min…what bullshit is this……..i dont know how to deal with this people……
Ripudaman Singh July 20, 2012 at 3:33 pm
Tata docomo has best CC service(especially their CC chat).
They refund wrongly deducted balance instantly.. And overall CC is free.
CC has to be free.
As far as BSNL cc is comcerned they’re not backstabbers like Airtel,Idea, Vodafone Customer Care Executive.
Voda and Airtel people are TRAINED to talk sweetly and they never refund balance. Their sweetness sounds fake.
Chandrasekhar July 20, 2012 at 2:32 pm
How to get in touch with Customer Care Executive.Why these 121 no is for. Provide an useful no. so that we can get touch with the Customer Care Executive or provide an Option for it.
No proper details with waste numbers.
Irshad Shaikh July 10, 2012 at 12:03 pm
Your IVR 121 is very bogus no option to talk with customer care executive also i sent mail to nodal officer soon.
nisarg parmar February 28, 2012 at 5:20 pm
@payal
ha ha ha lol got same issue but they paid me becoz of my word,,
U can win world with wordssss,,,
Ajay Shah December 21, 2011 at 7:01 pm
@Sachin s. Bhagat
hey buddy it’s Ajay Shah frm Hderabab……………….yaar pta hai tumhe ki mujhe bhi yahi pblm thi…………saale ye log kuch bhi activate kar deta hai aur paise kaat lete hai……..mera bhi ye music unlimited saervice kuch activate kar diya tha in logo ne…….toh meine iske cutomer care ko call kiya toh usne btaya ki ye service *522*2# no. per dail karne per deactivate hojaegi………….ab mera toh deact. hogya hai agr tumhara nahi hua toh try karlo………..thik hai na……..chalo bubye
Gayathri November 18, 2011 at 4:53 pm
suman November 17, 2011 at 8:40 pm
I am using uninor since last 6 months. I am always facing network problem and always balance cuts without any reason and always any value added services will be activate and balance cutting automatically.
very poor service and poor response and poor network and poor customer care service
Chirag Shah November 8, 2011 at 5:57 pm
I am using uninor since last 6 months. I am always facing network problem and always balance cuts without any reason and always any value added services will be activate and balance cutting automatically.
very poor service and poor response and poor network and poor customer care service
Sachin s. Bhagat October 26, 2011 at 8:00 am
Mera cell no. 9175017791 hai. Ye number par company ke tarfse music unlimited saervice active kardi hai. Aur mere account se 15 rs. Kaat diye gaye hai.iske wajahase mujhe baut pareshani hui.iseliye me commpliant kar raha hu.krupaya iske bare me sochee..
payal September 26, 2011 at 8:54 pm
the most use less but best in harrasing network…….balance apka khud ba khud kat jaega…callertune activate ho jaega…..nd renew bhi hota rahega….and wen u ask dem…..dey say ” mam main kuch nahi kar sakta”…..bulshit uninor
Arup September 5, 2011 at 5:26 pm
According to me ,Pay for Talk To Customer Care is not a bad decision.Because companies like airtel,uninor.voda etc.(PVT. operators) make a huge expense for advertising purpose thorough TV,various posters,Banners and many other ways.Then why people making calls to CC for knowing only offers and what recharge they have to do.point to be noted that all companies do not charging for making complains(toll free 198).
Arup September 5, 2011 at 9:35 am
According to me ,Pay for Talk To Customer Care is not a bad decision.Because companies like airtel,uninor.voda etc.(PVT. operators) make a huge expense for advertising purpose thorough TV,various posters,Banners and many other ways.Then why people making calls to CC for knowing only offers.point to be noted that all companies do not charging for making complains(toll free 198).
Sahil Shah September 4, 2011 at 6:45 pm
not only airtel but vodafone and idea too will stop all the services within 5 to 10 min.
sid September 4, 2011 at 2:48 pm
airtel in india brought these charges after that all copyed , airtel is no 1 chor .
josf September 4, 2011 at 1:00 pm
@kk in my area vodafone, airtel, aircel coverage are good but bsnl 3g not in my area and also aircel, vodafone,idea,aitel are costly network friend thats why i stick on bsnl 3g
kk September 4, 2011 at 12:49 pm
@josf
try aircel large 3g coverage in coimbatore,i am frm SULUR 20KM frm coimbatore city,ig ot aircel 3g coverage in my town.
dream123 September 4, 2011 at 10:13 am
Do u know the meaning of TRAI? Telecom Robbery Assistant of India
anothr suitble words pls….
amar September 4, 2011 at 10:10 am
If you lost airtel sim and call cc to stop services of the lost sim,
After giving some information like last recharge, balance detail and name of the sim holder.the will stop the services of lost sim within 2 min.
That is why AIRTEL IS NO. 1
Dhama September 4, 2011 at 7:59 am
Lets start leave bsnl campaign on facebook port your bsnl number to other operator and post las 3 digits
vineet September 4, 2011 at 7:17 am
@Ankur jain
mts is also not charging for calling cc.
aks September 3, 2011 at 11:39 pm
I totally agree with Kiran…..what u said is totally right. Mr. Selvam is always trying to hide to drawbacks of Bsnl. So if there is no need of CC ,then What about those money spent on Call centres? Bsnl higher people should get your point and stop their Call center. As u said “then u in need of cc means u r in a worst gsm service”. I totally disagree coz if it is true then Bsnl is the worst service according to you coz everyday in this blog people are blaming Bsnl por its poor CC. I am with Bsnl for the last 7 years and i really want Bsnl to improve but that doesn’t mean that everytime i will try to cover its negetive points. They have good tariff when its comes to GPRS/ROAMING.Good coverage. But when it comes to their CC you have to accept that it has the worst CC service. Always some technical problems in some of their Tariffs which generally private operator don’t have. Mr.Selvam its good & appreciable that you are always praising Bsnl. But that doen’t mean hiding its negetive points will make it NUMBER ONE GSM service provider in india. U should know that Bsnl can be number one but there are some areas where its lagging far behind. They have to improve in those areas. The only way you can interact with your customes and can satisfy their queries is Call centre. SO need of Good CC is always important in telecom sector.
tabraiz September 3, 2011 at 11:17 pm
Seriously guys, bsnl is not upto the standard.. The voice keeps breaking while, even though the network is full, this never happens in airtel or indicom. So guys stay away from bsnl. There tariff aren’t that cheap, then compared to cdma players. They give better quality and better cc.
josf September 3, 2011 at 11:11 pm
bsnl need to improve 3g coverage i am nearly 7 kms from coimbatore i can’t able to enjoy 3g service in bsnl it shows poor network coverage of bsnl, Bsnl dont have any user friendly booster that offers more validity eg: tata docomo 35 rs all network local/national 30ps/min also rs 66 local/national calls @ 30 ps /min for 60 days
Sahil Shah September 3, 2011 at 11:08 pm
I have lost my BSNL sim card. I called CC and requested them to stop my services immediately. Its been more than 3 days but still they haven’t stopped my services. Everytime i get a reply it will be done within 24 to 48hrs. I am glad I had set a PIN on my sim so that it wont start without my password. Now for those who havent set protection and if anyone misuses the number then what to do? Who would be responsible?
Sahil Shah September 3, 2011 at 11:08 pm
I have lost my BSNL sim card. I called CC and requested them to stop my services immediately. Its been more than 3 days but still they havent stoped my services. Everytime i get a reply it will be done within 24 to 48hrs. I am glad I had set a PIN on my sim so that it wont start without my password. Now for those who havent set protection and if anyone misuses the number then what to do? Who would be responsible?
Kiran.h September 3, 2011 at 10:15 pm
Waht one should do for any enquiry like Tariffs,Rcvouchers & many others?? CC is not just about handling complaints its about serving customers.. Since all BSNL fools think like u, They have not taken steps to Train ter dumb executives.
Business starts with customers & end with customers. Do u think all successful private operators are fools to invest in call centers?? Satisfaction of a customer depends on how he is being treated by the executive BCOS FOR CUSTOMERS CC EXECUTIVE IS THE FACE OF THE COMPANY, IF HE BEHAVES RUDE U WILL BLAME COMPANY NOT THAT PERSON. think from ur brain my dear friend.
pavan0641 September 3, 2011 at 9:54 pm
airtel always detuct balance and introduce waste offers and plans against to customers, no false activation in bsnl and also true traiff without any conditions
S.a.rahman September 3, 2011 at 9:17 pm
BSNL CC is extremely rude so hated by all & AIRTEL CC is polite but penetrates customer from behind.
Sukhen September 3, 2011 at 9:09 pm
BSNL added(18mn) highest number of customer in july 11
Only after BSNL’s entry into GSM arena charging of incoaming call stoped
Roaming pe rent lagta tha but because of BSNL only it it stopped
Tariff is a factor not achar thats why tariff is increasing.
Sukhen September 3, 2011 at 9:00 pm
BSNL added highest number of customer in july 11
Only after BSNL’s entry into GSM arena charging of incoaming call stoped
Roaming pe rent lagta tha but because of BSNL only it it stopped
Tariff is a factor not achar thats why tariff is increasing.
Sukhen September 3, 2011 at 8:50 pm
BSNL added highest number of customer in july 11
Only after BSNL’s entry into GSM arena charging of incoaming call stoped
Roaming pe rent lagta tha but because of BSNL only it it stopped
Tariff is a factor not achar thats why tariff is increasing.
selvam September 3, 2011 at 8:47 pm
@Ayush no now it was moving high in all means man u r in well…now in MNP bsnl is positive in tamilnadu..bye bye AT in tamilnadu and chennai u know
selvam September 3, 2011 at 8:45 pm
@anirban u people won’t realise..i don’t know why u hav to cal cc in gsm service..if u need cc in any gsm service… then there should be problem in that service..then u in need of cc means u r in a worst gsm service..all services given in hand in bsnl to activate any service by sending msg and cc in all telephone x-ges wat else u want man
Sukhen September 3, 2011 at 8:31 pm
BSNL added highest number of customer in july 11
Only after BSNL’s entry into GSM arena charging of incoaming call stoped
Roaming pe rent lagta tha but because of BSNL only it it stopped
Tariff is a factor not achar thats why tariff is increasing.
Sukhen September 3, 2011 at 8:25 pm
BSNL added highest number of customer in july 11
Only after BSNL’s entry into GSM arena charging of incoaming call stoped
Roaming pe rent lagta tha but because of BSNL only it it stopped
Tariff is a factor not achar thats why tariff is increasing.
aks September 3, 2011 at 7:55 pm
Well said……..Realy 3rd class CC.
mks September 3, 2011 at 7:38 pm
@Sukhen
BSNL ke pas network hai.- Jo hamesha busy rahta hai
BSNL ke coverage hai.- jo ground floor par dekta nahi hai
BSNL ke pas best tariff hai.-bhai jub baat hi nahi hoga to teriff ka kya achaar dalenge
Apke operator ke pas kya hai.- thank god mere opretr ke paas ye sab nahi hai
Ayush September 3, 2011 at 7:23 pm
@Sukhen
hehehehe…what a joke buddy….BSNL is a 3rd class operator..Having Sleepy CC…and another thing
MY OPERATOR HAS INDIA’S BEST NETWORK (AIRTEL)
IT HAS SUPERIOR 3G CONNECTIVITY (21.1 mbps)
IT HAS MUCH QUALITY SERVICES THAN BSNL
AND LAST THING A ACTIVE CC…
So BUddy Move from BSNL….
BSNL>.keep sleeping…..zzzzzzzzzzzzzzz
Kiran.h September 3, 2011 at 7:23 pm
It is applicable to Karnataka circle also
Sukhen September 3, 2011 at 7:04 pm
BSNL ke pas network hai.
BSNL ke coverage hai.
BSNL ke pas best tariff hai.
Apke operator ke pas kya hai.
Joy September 3, 2011 at 6:47 pm
Uninor issued public notice in times of india, bangalore regarding charging of calling customer care number @ 50paisa/ min !!!
Ankur jain September 3, 2011 at 6:00 pm
Only BSNL and All tata Companies are not Charge for CC.
Vineet September 3, 2011 at 5:28 pm
Same in bihar circle.
anirban September 3, 2011 at 5:23 pm
Bsnl don’t charge for CC service bcoz no one is going to pay for that 3rd class CC service.
AmitS September 3, 2011 at 5:11 pm
Not only in Kolkata circle. uninor also issue public notice in leading newspapers here in UP west circle also. here is the link:
http://epaper.amarujala.com/svww_zoomart.php?Artname=20110903a_005122004&ileft=229&itop=1227&zoomRatio=274&AN=20110903a_005122004
vatsal bhavsar September 3, 2011 at 4:32 pm
uni-nor join the gang price hike in gujarat circle. price 1.2 paisa .www.uninor.co.in
Mahmood Junaid September 3, 2011 at 4:19 pm
good move… This ultra cheap tariffs in india is degrading the quality of service…. All operators should take this decision…
PD September 3, 2011 at 3:32 pm
Ab aap ka ya meyha kya, sab ka number jaldi aayega with exceptions of MTNL/BSNL ( and that too, only if they read the writings on the wall)
Amit.G September 3, 2011 at 3:07 pm
They cannot expect customers to stick to ter network since they do not have good coverage. and now wit many negative points weighin on its side like Charging cc, implementing speed and data cap, hikin tariff they will not gain customers. Ppl prefer uninor not because of network but only for call rates. Nobody is satisfied with ter poorest coverage which becomes off once we move out of city limits.
AMAR September 3, 2011 at 2:39 pm
UNINOR IS WORST NETWORK PROVIDER.
IF YOU ENTER INTO THE HOME IT WILL SHOW NO NETWORK OR ONLY 1-2 BAR
IN MANY PLACES, I SEEN THAT.
SLOWLY,THEY ARE INCREASING THIER ON-NET PACK CHARGES AND NOW CHARGE FOR CC TOO.
IF YOU ASK ANYTHING FROM CC EXECUTIVE THEY WILL TELL PLEASE DIAL 50001.
IT NOW TIME TO PORT OUT FROM UNINOR AND MOVE TO AIRTEL OR VODAFONE.
vitas September 3, 2011 at 2:31 pm
Disappointing :O
sukhen September 3, 2011 at 1:57 pm
Now you can say why BSNL is best.
PD September 3, 2011 at 1:50 pm
Better LATE than NEVER…!