Looks like India’s National Telecom backbone Bharat Sanchar Nigam Ltd (BSNL) and Pan India 3G Mobile Service provider is now working in full swing to make its operation customer friendly, few days back BSNL introduced last FIVE Call Transaction for BSNL 2G and 3G users as we shared on TelecomTalk.
Now BSNL has come forward and introduced Postpaid Plan Migration / Change of Postpaid Plan facility by Just one SMS for it customers in Chennai & RoTN Circle.
Now BSNL Postpaid GSM customers (2G and 3G) can change or migrate to any other postpaid tariff plan by sending SMS from their mobile number as follows.
:-
Plans eligible to change through SMS :- (1) Plan99, (2) Plan175, (3) Plan225, (4) Plan 325, (5) Plan525, (6) Plan725, (7) Plan1500.
Procedure to change the Plan through SMS :- The customer has to originate SMS from the mobile to which the plan change is required. SMS to be given to 53733 as below:
To change the Plan: Key Word is CHG followed by Plan, For example, CHG PLAN325 PLAN525 (For changing from Plan325 to Plan525).
Note 1. If the request is in order, a reply message will be sent to the customer as follows: “Your request for change of PLAN from PLANXXX to PLANXXX is received. For confirmation pl send SMS PLANXXXY to 53733-BSNL MOBILE.” After getting the above reply SMS, the confirmation SMS is to be given to 53733 by the customer as described above.
Note 2. If the request is not in order, a reply message will be sent to the customer as follows: “Dear Customer, Your request for change of tariff plan is regretted due to……. Pl contact on toll free 1503 or visit CSC-BSNL.
After successful Plan change, an SMS will be sent to the customer as follows: “Dear Customer, Your tariff plan has been changed to PLANXXX. Thank You. – BSNL.
Plan change processing terms and conditions :
- The plan change request will be effected within 24 hrs after receipt of SMS of plan change.
- The customer can opt for the SMS based plan change once in a calendar month.
- There is no charge for change of plan through SMS.
A April 12, 2013 at 1:42 am
3G switching from a postpaid 2G connection is simple (Provided the current voice plan is > Plan225. Send an SMS to 53733 with the text “M3G” which automatically aligns your 3G plan to the existing Voice/2G plan. You will receive a message “.. your request for 3G conversion is accepted. You will be migrated to 3G plan within 24 hrs, if eligible. Pl wait for confirmation SMS-BSNLMOBILE”… wait for it and you are good to go!
MANIK LAL BISWAS November 19, 2012 at 10:53 pm
please convert my mobile from post paid to prepaid . my mobile no 9436189266
ASHOKA B.A November 17, 2012 at 12:28 pm
Iam having post paid (325 Plan) mobile.. Now I want to have 2G in my mobile how to get it.. customer care is not supporting on this . What is the procedure. Even am unable to do STD Calls from my mobile. How this problem can be solved
savi October 11, 2012 at 6:21 pm
thank u very much.lot more helpful than what i got after waiting for half hr on customer care line
sujit September 11, 2012 at 5:38 pm
@suman chakraborty
Not possible
suman chakraborty September 11, 2012 at 3:27 pm
I have bsnl prepaid no in assam circle, recently i got tranfer from assam to west bengal at kolkata and i want to keep my same no to be register under west bengal bsnl telecom circle. what do i do?
Anjan Bhattacharjee August 21, 2012 at 2:24 pm
I like to change my Plan525 to Plan99 in respect of my postpaid mobile Number 9434035873. Sent SMs “CHG PLAN525 PLAN99? number of times. But unfortunately, got the reply SMS as “wrong Key Word “. What is the correct process, let me know.
Please do the needfull from your end.
Anjan Bhattacharjee August 21, 2012 at 2:21 pm
I like to change my Plan525 to Plan99 in respect of my postpaid mobile. Sent SMs “CHG PLAN525 PLAN99? number of times. But unfortunately, got the reply SMS as “wrong Key Word “. What is the correct process, let me know.
P.K.Bajpeyi May 17, 2012 at 2:51 pm
I like to change my Plan325 to Plan99 in respect of my postpaid mobile. Sent SMs “CHG PLAN325 PLAN99″ number of times. But unfortunately, got the reply SMS as “wrong Key Word “. What is the correct process, let me know.
Ananth April 24, 2012 at 3:29 pm
Dear Sir
Now i am having BSNL En Nanban and BSNL announced that plan was closed and kindly change the plan via recharge. but what plan cost is very low to roaming and local and how to change the plan kindly advice. now my was closed and after recharge only renewal kindly do the needful
madhuri January 27, 2012 at 7:29 pm
i did exactly the same to what has been mentioned above. its been more then 48 hours now n my sim card is not working . everytime i try n check things out it says “plz insert the sim card” though the sim card is alreay in. what do i do now.. i regret visiting this site now… F !!
Kaushik November 9, 2011 at 5:02 pm
BSNL is good, Make it Pan india
ravishekhar August 6, 2011 at 5:25 pm
To change Bsnl EVDO data plan one needs to contact bsnl exchange every time,he/she wishes to change a plan……..Very bad service by BSNL
karann August 6, 2011 at 1:25 pm
ya i posted it wrongly.
Arjun Chandrashekar August 6, 2011 at 12:43 pm
@karann
Why are You Worrying It’s Told For Sameer.
karann August 6, 2011 at 11:59 am
Are you crap, i neither support TATA nor i am its employee, i think you don’t have full knowledge about telecom company, that’s why you are shouting. Please go and get life dude.
Sagar August 6, 2011 at 7:34 am
Please telecomtalk sameer ko yaha post mat karane do kyoki ye tata exucutive hai. Isaki website chek karke dekho. Ye tata ka pala hua kutta hai. Maine pahale bhi bahut bar bataya hai. Ye sirf tata ki tarfadari karata hai. please TT do something.
Sekhar August 6, 2011 at 7:32 am
BSNL rocks in ap. Am port to BSNL from airtel. It will be take jst 3days. Gprs spee is very good compare to any other operator in AP. Free messages, f&f, free missedcall alerts… Many more, only in BSNL.
karann August 6, 2011 at 12:24 am
@sameer
I Thing you are wrong, bsnl done the right thing. i agree with M.R. rr kumar
Sandeep August 6, 2011 at 12:02 am
Good move bsnl, make it pan india……
and marketing par dayaan do……,
Surtej August 5, 2011 at 9:00 pm
Sukhen August 5, 2011 at 7:43 pm
GOOD GOING BSNL
Mayur August 5, 2011 at 7:13 pm
@Raghu
may be due to technical reason…
aks August 5, 2011 at 6:30 pm
hope they will launch this service PAN India very soon………
abhijit August 5, 2011 at 6:29 pm
A very good opportunity from BSNL to skip a plan as per need. good creativity by BSNL.
R R Kumar August 5, 2011 at 5:54 pm
@ sameer….have you gone crazy yourself….why would any one want to talk to the customer care executives after listening to repetitive music till the time one is in queue, then then identify oneself to the executive and finally place a request….it is better to delink customer care from the crappy executives and make it a self service feature.
sameer August 5, 2011 at 4:44 pm
very headache initiative taken by bsnl, now children can also be able to change the plan…wtf.. is B.S.N.L. going crazy… the plan should only be changed after calling customer care executive.. hope b.s.n.l. have some mind rather then CRAPPY OFFER
Raghu August 5, 2011 at 4:28 pm
Good initiative by BSNL. what is the problem for BSNL for launching it Pan India in one go this is not an offer but just a service to the customers.
Idrees August 5, 2011 at 4:22 pm
Finaly vodafone launched gprs service in j&k. . .packs available in VMC service are 98 Rs/mnth wth 2gb data & Rs 4/day pack wth 40mb data
Sougata Das August 5, 2011 at 3:20 pm
Excellent idea by the BSNL, hope they will introduce the same across PAN India soon. Guys keep faith in BSNL…