Now Call Vodafone Customer Care At 50p/3min

Now Call Vodafone Customer Care At 50p/3minHave you ever thought of paying for talking to a CUSTOMER CARE executive?

First Airtel, then Loop Mobile and now Vodafone Essar, India’s 2nd Largest GSM operator today  issued a notice to its subscribers regarding applicable CALL-CHARGES when you call them for inquires.

The Government’s directive to telecom companies while giving out licences explicitly stated customer service calls should be TOLL-FREE. This directive hasn’t changed — the Telecom Regulatory Authority of India (TRAI) has not yet approved the companies’ request to charge subscribers for their calls to CUSTOMER CARE

But the freebies are  gradually disappearing as Super-competition is driving down mobile operators’ profits and ARPUs (Average Revenue Per User).

Taking into the consideration about the customer disenchantment, some companies have brought in clarity between complaint and query in the IVR a Vodafone Essar spokesperson said and i quote, “We changed our IVR system very recently. If you call 111, the IVR will ask whether you want to register a complaint or do something else. If it’s a complaint, the caller will be asked to terminate the call and dial 198, which is toll free. But if you need to talk to an agent, a message will tell you that the call will be charged at 50p for three minutes.”

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129 Comments on "Now Call Vodafone Customer Care At 50p/3min"

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Uday
Uday
March 5, 2016 12:59 pm 12:59 PM

No option of talking to customer care, ediots. i’m going to port my no. Here in website also only the charges are mentioned how to talk to customer care is no where mentioned. What is the care No. The worst telecom service. dont ever go for vodafone.

anupma
anupma
January 9, 2016 4:23 pm 4:23 PM

U people are so much irritating u cutmy balance nd activated the ringtone urself.if ur graph I going down that doesn’t mean that you will cut the balance from ur customer no…jst selfish nd chutzpah’s u r

Neha
Neha
January 5, 2016 5:34 pm 5:34 PM

Bad and unsatisfied, irritating services experienced by Vodafone.
when I am calling to customer Care no 199 or 198 there is no any option to speak with their customer care executive.

Uday
Uday
March 5, 2016 12:58 pm 12:58 PM

No option of talking to customer care, ediots. i’m going to port my no. Here in website also only the charges are mentioned how to talk to customer care is no where mentioned. What is the care No. The worst telecom service. dont ever go for vodafone.

sgovinda perumal
sgovinda perumal
January 4, 2016 9:54 am 9:54 AM

I want cancel if any valuadded services or any etc .please describe it.and also if I use the same vonadafone net pack it will work r any other charges will apply.other wise pls give me the directcontact Num for customer care with out any voice recording

tri_vis
tri_vis
January 4, 2016 10:57 am 10:57 AM

If you want to check any VAS is activated on your number, you can call on 155223 ( Toll free) from your number and there you can check, activate – DE activate any VAS.

Sandip Gaikwad
Sandip Gaikwad
November 24, 2015 4:39 pm 4:39 PM

very bad and irritating services experienced by Vodafone.
when I am calling to customer Care no 199
there is no any option to speak with their customer care executive.
this is huge bad and unsatisfied experience by Vodafone.

deepak
October 29, 2015 3:15 pm 3:15 PM

I want to talk customer care executive but all in vain since two days. There r no any direct line to talk with above officers. How can solve my problems

payal v. bhesaniya
payal v. bhesaniya
October 7, 2015 10:02 pm 10:02 PM

i am trying to contact vodafone customer care service executive regarding connection problem or internet network or many problems about my sim card but no option to speak to any customer care service executive

lokesh goyal
lokesh goyal
September 10, 2015 3:32 pm 3:32 PM

i am trying to contact vodafone customer care service executive regarding bill payment by dial no. 199 but no option to speak to any customer care service executive.

Deepak kr sandilya
Deepak kr sandilya
August 30, 2015 5:04 pm 5:04 PM

I am unable to call customer care really this is my bad luck to take voda postpaid connection

Naveen.N
Naveen.N
June 2, 2015 6:42 pm 6:42 PM
Vodafone just keeps pushing their benchmark continuously to be the worst in Customer Service. Their website has more bugs than content. When you go to their vodafone store, they make you sit like you work for them. If you choose to try and get your problem solved over phone, they will first tell you about some offer and then you to dial another number. When you dial that number you have to hear out the entire offer again and then you are provided with a list of so-called IVR options and no option to speak to any customer care executive.… Read more »
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