MNP USER EXPERIENCE

MNP Porting: Experience shared If you have faced any issue let us know we will keep this page updated which will also help our fellow users and operators to know what kind of issues users are facing

DoT Public Grievance Cell for any MNP complaint, if not solved by DONOR/RECIPIENT network
Tel. No. 011-23356666
Fax No.
011-23357777
Website
http://www.pgportal.gov.in

Postal Address
112,Sanchar Bhavan, 20, Ashoka Road, New Delhi 110001
Email id

ddgpg-dot@nic.in
ap@trai.gov.in daca@trai.gov.in
ca@trai.gov.in cp@trai.gov.in

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1692 Comments on "MNP USER EXPERIENCE"

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Ramesh
Ramesh
May 29, 2016 3:18 am 3:18 AM

I am impudent Outgoing & Incoming calls very very hangup

Kishor
Kishor
October 25, 2014 11:50 am 11:50 AM
Dear Sir, I have a postpaid no 9736001900 of Vodafone network. I want to change my network operator Vodafone to BSNL due to some problem, So that i am sending the request from last two days for MNP as desired format to concern no but there is showing some error “Invalid keywords”, Vodafone can be check it from log, I am sure that i am sending correctly my request to correct no. Again i have put my request through some other channels also like email,portal,customer care direct website & vodafone store. I am not receiving any satisfactory reply/help from all… Read more »
Renner Marak
Renner Marak
July 29, 2014 8:39 pm 8:39 PM

i am from meghalaya and had ported from airtel to vodafone.I’m not able to make easy recharge.the shopkeeper’s phone gets a message “unsupported network”.I complained many times calling up customer care and even went to nearest vodafone store.They keep on telling they have placed a complaint but the issue keeps on arising and I’m still not able to recharge through easy mode.It is very inconvenient since u don’t get recharge cards in every shop and also the cards from other states don’t work.Can anyone please give me a solution??
Thank You

Chethan S
July 29, 2014 8:45 pm 8:45 PM

Why don’t you recharge online – say through Paytm or Vodafone site?

Tarun
Tarun
May 5, 2014 9:55 pm 9:55 PM
I have ported my Vodafone number to reliance as I opted for the iPhone 5s scheme. My number was ported out from Vodafone on 3rd may (porting request no: VM586227), but when I call reliance customer service, the very inefficient team there tells me that details of my number does not exists in their system. I tried calling multiple people at reliance for help as their customer service could not provide support, but none of them answer their cell phones. Their customer service teams hangs up between the conversation, without providing any solution. I am dreading their service if and… Read more »
Lalit Kumar Jangid
Lalit Kumar Jangid
January 22, 2013 10:41 am 10:41 AM
Dear Sir, I have been using a Reliance number 09555305415 from last 1 year. I tried to port it from Reliance to IDEA, I apply for porting around Nov 17th but it didn’t get ported and I continued with Reliance service. On dec22 I again applied for porting it to IDEA. This time my number got deactivated on 31st dec 2012 from Reliance and it didn’t got activated till dated neither from IDEA nor from Reliance. Now when I visited IDEA show room they said the porting request got rejected and the rejection issue was ‘wp’ which neither idea people… Read more »
IdeaCellular
IdeaCellular
December 5, 2012 1:36 pm 1:36 PM

@BINOD KUMAR

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC308898 in the subject.

Regards,
Idea Cellular

ZAFER HASSAN
ZAFER HASSAN
February 19, 2013 4:11 pm 4:11 PM
Dear Sir, I have been using a Reliance number 09691166699 from last 5 year. I tried to port it from Reliance to IDEAPOST PAID, I apply for porting around Nov 17th but it didn’t get ported and I continued with Reliance service. On JAN 22 I again applied for porting it to IDEA. This time my number got deactivated on 31st dec 2012 from Reliance and it didn’t got activated till dated neither from IDEA nor from Reliance. Now when I visited IDEA show room they said the porting request got rejected and the rejection issue was ‘wp’ which neither… Read more »
Nayan
Nayan
December 2, 2012 6:50 pm 6:50 PM

Which one is best in westbengal and kolkata.. BSNL, TATADOCOMO, IDEA, RELIANCE. Uninor shurt down in wb so i port out… Plz help me….

MA
MA
December 4, 2012 3:18 pm 3:18 PM

Nayan: Vodafone is the best choice for you, though it’s a bit costly.

BINOD KUMAR
BINOD KUMAR
December 2, 2012 5:52 pm 5:52 PM
I am binod kumar. i have generated a rewuest for mnp my postpaid idea mobile to airtel postpaid on 20 nov 2012 after 7 days on 27 nov 2012 my no has disconnected from idea but any team/person/arc/cc/ have no idea that when my mob no will work in airteltel or if u have no power to coonect my mob no then don’t tell anybody that u r in airtel according to this i will never go in airtel any services in my whole life and i will choose new postpaid connection in idea that according to me idea is… Read more »
Sunil
Sunil
December 1, 2012 1:42 pm 1:42 PM
Airtel not processing my Porting in request from Vodafone prepaid (Mob. No. 9654562798) despite applying twice at Airtel Relationship Centre I have applied 4 times for MNP from Vodafone prepaid to Airtel Prepaid including applying twice at Airtel Relationship Centre but despite numerous visits to Airtel Relationship Centre, calls to 121 and 198, emails and calls to Airtel Nodal and Appellate authorities, they have not ported in my number. They are not even giving any valid reason for not doing so. I meet all the conditions for porting as I have read the TRAI guidelines. At the Airtel Relationship Centre,… Read more »
Pratik S
Pratik S
November 25, 2012 3:58 pm 3:58 PM

Hi,
I opted for MNP from Reliance to Vodafone on 11th Nov but still this is pending due to some pending work at TRAI. I checked at Vodafone they have sent the request 15 days back, but Reliance did not got any request. I unnecessary hv to spend Rs 400/month on my Reliance monthly rental even when i am not using it anymore.
Please resolve this issue ASAP.
Number to be Ported: 9320772845.
Alternate Number: 9819839367.

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