The Number of Unhappy Mobile Service users crossed 64 lakh Nationwide by end of 31st March 2011.
Gujarat, Haryana, Karnataka and Rajasthan telecom circles has the Highest Number of Mobile service subscribers willing to change their current operators through Mobile Number Portability (MNP) Service.
As per the data reported by the service providers, by the end of March 2011 about 64.23 lakh subscribers have submitted their requests to different service providers for porting their mobile number.
Out of these requests around 6.17 lakh mobile subscribers in Gujarat circle switch to other operator while 5.49 lakh in Rajasthan, 5.29 lakh in Karnataka, 4.40 lakh in Maharashtra & Goa and 4.33 lakh pertains to Haryana wherein MNP was implemented from 25th Nov. 2010.
In rest of the country, in MNP Zone-I (Northern & Western India) maximum number of requests have been received in Gujarat (6.17 lakh) followed by Rajasthan (5.49 lakh) whereas in MNP Zone-II (Southern & Eastern India) maximum number of requests have been received in Karnataka ( 5.29 lakh) followed by Tamil Nadu Service area(4.74 lakh).
The status of MNP requests in various service areas is given below:
Surtej July 5, 2011 at 8:20 am
TRAI in his partial modification of existing Directions has directed all Service providers as follows:
(i) in all cases where the value added services are activated through Out Bound Dialer or service provider initiated call or during pre-call ring-back announcements (both voice as well as automated) and where a consumer dials a specified telephone number or short code or a telephone number providing interactive session for subscribing to a Value Added Service, the service provider shall obtain confirmation from the consumer through consumer originated SMS or e-mail or FAX or in writing within twenty four hours of activation of the value added service and charge the consumer only if the confirmation is received from him for such value added service and shall discontinue such value added service if no confirmation is received from the consumer;
(ii) every service provider shall, at least three days before the due date of renewal of a subscribed value added service, inform the consumer through SMS, the due date for renewal of such service, the charges for renewal and toll free telephone number for unsubscribing the value added service; and
(iii) if there is insufficient balance in the account of a consumer at the time of renewal of subscription to a value added service, the service provider shall send a request, through SMS, to the consumer to indicate his consent for continuing such service by sending an SMS as “Yes” or “No” to a toll free number and if, in response to such request, the consumer indicates his explicit consent by conveying “Yes”, such value added service shall be renewed and such consumer shall be informed by the service provider through SMS that the charges for renewal of subscription of value added service shall be deducted from subsequent recharge.
The Direction has already been placed on TRAI’s website http://www.trai.gov.in.
Mukul June 3, 2011 at 11:52 am
Hello. You do not seem to have caried the latest published article, which has come across all newspapers, that as per the latest data idea has surprised everyone by beating vodafone and airtel in the MNP game as per the last count. Any reason for not carrying this story ?
Raghu May 15, 2011 at 11:32 pm
@Manoj Abhigyan
yes u are right. they have to improve the GSM network rapidly. but CDMA network is good now a days. what abt RCDMA in your area. which of the CDMA operators are good in your area-Reliance,TATA,MTS,VIRGIN?
vineesh May 15, 2011 at 10:47 pm
when i try to port out from docomo after 90 days, they are sending a reply like you r not eligible for MNP, Continue Docomno,,, why?????
swaroop May 14, 2011 at 12:12 am
bsnl is charging 89 rupees for mnp…at hyd
Arup May 4, 2011 at 6:10 pm
@Manoj Abhigyan
You are right man,In west bengal same problem.
Mahersh May 2, 2011 at 10:32 pm
Arjun Please share your thoughts
Manoj Abhigyan May 2, 2011 at 1:10 pm
Credit ratings agency Fitch has revised the outlook of Airtel to ‘negative’ from ‘stable’.
Fitch said Bharti could see an increase in capital expenditure this fiscal as competition intensifies.
Specific concerns include rising competitive intensity operational challenges, higher network operating costs and comparatively low network coverage, which may result in higher-than-expected capex in FY’12.
Fitch said Bharti would find it difficult to reduce its net debt, despite likely stronger cash flow, because of regulatory uncertainty and changes in the sector.
On the regulatory front, it said that a number of recommendations are pending for approval with DoT, which may have a negative impact on Bharti’s cash flow generation ability. Fitch expects greater clarity on these issues once a new telecom policy is released, expected in H2 FY’12.
Fitch expects the level of competitive intensity to be limited in FY’12 with tariff pressures likely to ease in the wireless voice segment.
Manoj Abhigyan May 2, 2011 at 1:07 pm
Agree with you Raghu. Not only RCDMA but RGSM also has improved in that instance. They should improve their network now as their GSM network is worst.
Raghu May 2, 2011 at 12:45 pm
@Manoj Abhigyan
but Manoj i want to tell u one thing, after MNP , the deduction of Reliance has reduced in the CDMA, RGSM i am not much aware as i keep very less balance only. Only once they deducted and when i complained RCDMA returned back the money. so RCDMA has improved in that instance. but network is pathetic they have to improve that.
Manoj Abhigyan May 2, 2011 at 12:29 pm
Airtel is going worst day by day now. Their GPRS is so pathetic that you can’t browse properly even telecomtalk. They deduct balance when your phone is switch off. They are going on the way of Reliance. You can’t check your balance at first instance through USSD.
k May 2, 2011 at 4:40 am
Kapil Please reply if u have twitter account
Raghu May 2, 2011 at 12:10 am
@Mahesh
welcome
Mahesh May 2, 2011 at 12:03 am
Thanks Raghu for your quick response.
Mahesh May 2, 2011 at 12:01 am
Thanks for info but will you tell me if GSM bts cover big areas then what about the call traffic, voice quality status? but if you increase the load on cdma bts it’s get more better than less traffic. Please tell me is it true? CDMA cellsite is Most affordable than GSM cell site in concern to cost, maintenance & weight. CDMA sites are light weight than gsm cellsite. pls revert
Raghu May 1, 2011 at 11:05 pm
@tejas
without proper network the offers of DOCOMO are just waste i suppose. better to go with network of Uninor atleast in cities it is good.
Ashish Rana May 1, 2011 at 10:37 pm
Mr. Mahesh may be CDMA technology provides better coverage than GSM TECNOLOGY…..but in our country gsm operators provide 1000times better coverage than CDMA operators…….
tejas May 1, 2011 at 2:28 pm
@raghu
ya no doubts uninor is better wherever it is present. but docomo is offering even better tariff. i also have docomo, where i got 10000 local mnts free on any network with 1 yr validity for rs. 2011. my primary no. is vodafone. and i use bsnl for 3g. so its a mixed bag thing.
rajiev May 1, 2011 at 2:05 pm
@amit
how do u change ur information to call cc or submit document !
amit May 1, 2011 at 1:07 pm
@rajiev
same here but in third attempt i ported to videocon…my reason was reliance executive filled my CAF wrong. So 2 times rejected due to mismatching…third time i change my information in reliance then apply and got ported
Raghu May 1, 2011 at 12:46 pm
@tejas
so if second sim Uninor is much better i suppose compared to Docomo. BSNL related complaints to network u can write to the above id and u will get a solution for that.
tejas May 1, 2011 at 12:40 pm
well right now in my state if u r only interested in making calls n sending sms and a little bit of gprs usage then vodafone is best….reason being a congestion free network spread through out the state very well. and yes if u make a lot of out going calls u can use a second sim from uninor or docomo or videocon….but their network isnt that wide spread and also problematic at times. so u see no clear choice for a customer here.
Raghu May 1, 2011 at 11:08 am
@Mahesh
u can write to firstonnet@yahoo.co.in for any network related issues of BSNL/MTNL.
KAPIL K. DEV May 1, 2011 at 10:49 am
CDMA is the best technology in terms of coverage, voice clarity and tariffs. only problem is lack of handset variety. But now large number of Samsung and LG OMH (open market handset) are available which helps CDMA growth in India.
basant kumar May 1, 2011 at 10:37 am
i had same problem earlier but now resolved. you log complaint to=www.pgportal.gov.in and they will port within 1 week. @rajiev
alamgir May 1, 2011 at 10:16 am
Dude make a survey for the LOSERs(airtel/reliance) and winners(TataDOCOMO, Idea) for the nationwide subscribers, for how many people broke up with losers and have new relationship with the winners
rajiev May 1, 2011 at 8:40 am
i try to port out from reliance twice but i cant succed to get port number , any idea guys!
ARJUN CHANDRASHEKAR May 1, 2011 at 4:28 am
@Mahesh
Whom Told That GSM BTS Will Not Cover More Area? According To The Topography and Orography Methods, If an GSM Operator Deploys BTS in Hill Stations Or Any High Densed Areas He Can Cover Maximum Area With The Help of OFC I.E. Without OFC, CDMA Also Will Not Cover More Area
Mahesh May 1, 2011 at 2:22 am
Let me know his mail id please I am facing poor network coverage in Alibaug, Raigad Dist under BSNL circle.
Mahesh May 1, 2011 at 1:33 am
Compare to GSM Technology CDMA technology is best for Rural areas development of Indian territory. BSNL trying it after Tarang launched in India. Lots of rural customers applied for landline connection but only because of more distance & not feasible to lay cable for one customer they kept it on hold after Tarang brand launched by BSNL they offered it to those who are staying in remote areas from BSNL Exchange. One cellsite can cover more area than gsm cellsite.
Mahesh May 1, 2011 at 1:28 am
CDMA techgnology is the best option for indian territory. cheapest call rates( If operators think positively then), less cellsites require compare to GSM/UMTS, Quality of voice improved if increase load on cellsite, in voice Quality CDMA is far better than GSM. CDMA is very useful for terrain, hilly area (which is almost everywhere in India),high rise buildings CDMA work much better than GSM & lots more benefit are available from CDMA compare to GSM.
TT Editors/experts why are you not showing interest to post which is the most affordable Technology for indian territory CDMA or GSM? So that we can grab more knowledge about both the technology from your info. site.
Please think on it positively.
Mahesh May 1, 2011 at 1:16 am
MTNL Mumbai already stopped tower set up of CDMA, they are not interested to increase cellsites or offer better plans due to wingless garuda(limitations of area) No roaming even in Mh circle.
Mahesh May 1, 2011 at 1:13 am
Sanjayji, please publish operatorwise port in port out data, to get clear picture of each operators.
Received info from MTNL Exchange that who are ported out from MTNL to other ops are showing interest to rejoin MTNL for his best Quality services, hassle free, cheating free, TRUE DND, affordable 2G/3G call rates, no hidden charges etc. But they have to wait for 90days to port in again.
Sushil Modi April 30, 2011 at 11:16 pm
So still VODAFONE leads and getting more n more Port In user from other operators, request to Sanjay Bafna and TT team please bring opertorwise data
IDRIS April 30, 2011 at 11:16 pm
Anywhich ways, MNP is a great thing, It has really helped to get rid of their unwanted service providers and it is good to eperience different operators after every 3 months,
Raghu April 30, 2011 at 11:15 pm
@tejas
u have any network complaints anywhere in BSNL in Gujarat u can contact Mr Jitendra(firstonnet) he will help u out. he helped me out so BSNL came to my place and took a survey of the customer on coverage,
tejas April 30, 2011 at 11:09 pm
i wish bsnl provides quality services and soon it will become the no. 1 operator….just a dream…hope it comes true..
selvam April 30, 2011 at 11:02 pm
@vasu mr vasu wat u r telling healthy competition is only after the PSUs’ entry before that middle and lower middle class people can not buy a mobile conn.Bcoz u hav to pay for Outgoing and INcoming calls at higher rate…comment with validity man
vasu April 30, 2011 at 10:24 pm
yes healthy competetion is always good,think of the days when only BSNL and Mtnl were the only operators
Raghu April 30, 2011 at 10:20 pm
@Manoj Abhigyan
yes if only big operators are there, the tariffs they will increase to their liking . So Aircel,Uninor,Docomo should be there to keep Old operators on their toes.
sanjib April 30, 2011 at 6:33 pm
Cheap call rates and good services no one oparator providing same time, I port in Aircel 28th jan due to its low call rates from vodafone. but i hd a very bad exprience of its entire service. I complited my 90days with Aircel. Now i want to come back vodafone. Thnx mnp .
Manoj Abhigyan April 30, 2011 at 5:29 pm
I beg to differ from you Arjun. It’s true that Reliance and Tata are not very keen to run their CDMA services but MTS will be the leader of CDMA in India. And one more thing, DoT is not going to ‘squash’ CDMA services in India as state run BSNL/MTNL also provide services on CDMA platform. Once Nokia will say good bye to symbian platform then the CDMA handsets of Samsung and LG will be prefered by the users.
Manoj Abhigyan April 30, 2011 at 4:57 pm
There should be a ‘pool’ of spectrum in all over India and every service provider having licence to provide services can use it. Present system of spectrum allocation is discriminatory. It discriminates among new and old operators and arises a controvery over use of it. Some operators have more spectrum but they don’t use it while some have less than minimum required spectrum to operate their services.
Sanjay Bafna April 30, 2011 at 3:14 pm
Under MNP regulation, Operator can reject Port Out request If premium number given on subsidized rates to subscriber or can demand the actual rate/price of premium number to port out.
Anjali April 30, 2011 at 3:10 pm
@Sanjay Bafna
Bafna ji, is there any restriction for port out of a premium postpaid number?
Amit.G April 30, 2011 at 3:09 pm
@sanjay bafna
Can u provide the statistics of PORTout and PORTin numbers for each operator?
Arjun Chandrashekar April 30, 2011 at 2:26 pm
@Manoj Abhigyan
CDMA is Not Fit For India as Per my View, As Most Of The Indians are Using Gsm Services In India. So I Think DoT is Going To Squash CDMA Services as Most Of The Complaints are From CDMA.
tejas April 30, 2011 at 2:25 pm
i guess there is no perfect operator in the market. every one is having their own set of merits n demerits. customers want a combination of cheap tariffs and quality services. but theres no operator that offers both.
..JacK.. April 30, 2011 at 2:20 pm
The number of customers changing their operator could be more if operators are not playing politics in MNP…some operators are not allowing users to change their operator…operators have team up for MNP…and not allowing users to do what they want…they are delaying the process of MNP…
Manoj Abhigyan April 30, 2011 at 2:13 pm
Some are saying there should be only 6 operators in each circle. Some are saying there should be 3 GSM and 3 CDMA operators in each circle. Imagine what would be the scenario of tariff and services if there were only BSNL, Airtel and Vodafone in GSM and Reliance, Tata and MTS in CDMA?
Manoj Abhigyan April 30, 2011 at 2:05 pm
I can’t understand what’s the problem to subscribers if there are more than a dozen operators in a circle?
rajiev April 30, 2011 at 1:47 pm
nothing change only customer operator change? lolz!
Sahil Shah April 30, 2011 at 1:41 pm
@Sanjay Bafna
Can you give us the data showing individual port in and port out customers of all the operators..
jayprakash April 30, 2011 at 1:38 pm
yes i am waiting for that also..but in Gujarat mnp is not effect on call rate
MOHANLAL April 30, 2011 at 12:46 pm
kaunsi company se kaunsi comapny me customer gaye hai ye data bhi dikhana chahiye