Does MTS 3GPLUS Really Have The Edge Over 3G Operators in India, Our Take !

Last week Russian business major Sistema’s Indian telecom arm, Sistema Shyam Teleservices ( SSTL) has announced the roll out of 3GPLUS network across 9 circles where the company is operating.

While MTS is selling the EVDO Rev B phase II services under MBlaze Ultra branding, they are pushing the ‘3GPLUS‘ branding for the network. EVDO is actually 3rd generation technology for CDMA, but in India there was no auction for CDMA 3G airwaves.


3G was introduced in the country by CDMA players like Reliance Communications (Netconnect Broadband plus) and Tata Teleservices (Photon plus) over 800MHz band a long before GSM operators got 3G spectrum. But due to rules and regulations CDMA players could not market EVDO services as 3G.

Now as soon as data-focused-voice-enabled MTS got unified license, it started taking on GSM players with its 3GPLUS campaigning. MTS was offering Rev A (upto 3.1Mbit/s downlink) as MBlaze services on dongles, WiFi router and smartphones. MTS 3GPLUS network is powered by EVDO Rev B phase II technology, which is capable of delivering maximum 4.9Mbit/sec on one carrier of 1.25MHz spectrum. MTS has three channel carriers in all circles and keeping one carrier for voice, remaining two are used for data; that tells you the fact MBlaze Ultra supports upto 9.8Mbit/s downlink.

Well my point is 3GPLUS is a marketing gimmick used by MTS India. As they are saying it is more capable than 3G/HSPA+ services by GSM operators, but that’s not actually true. Private 3G players deploy 7.2Mbps BTS at most places and there are several 21.1Mbps BTS to offer best bandwidth to their customers. HSPA+ is itself a 3.9G technology, and DC-HSPA with maximum 42Mbps is considered as 4G also.

Don’t think that I am against MTS Rev B services, rather I am pointing out the truth and marketing terms. MTS Rev B services have better capacity, more speed than Rev A, best indoor coverage thanks to 800MHz band and superior outdoor coverage with less number of base stations. MTS also did its best – to upgrade its entire Rev A network into Rev B network in all 9 circles.

Even on tariff part MTS is offering almost same tariff of Rev A, that means if you buy an Ultra device you will more speed at almost same price.

But again compared to Reliance, Aircel, BSNL and Tata Docomo’s regular data plans and other’s sudden-offer data plans, Rev A and Rev B data plans from MTS are costly. In an interview to Telecomtalk MTS says they want serious data users that’s why there is no new sim offer as offered by Reliance and Aircel (2GB limited or unlimited per month for 3 months for Rs 300-400).

But in India most high speed mobile data users are young people who never show loyality to any operator unless the operator offers cheap data plans continuously.

MTS on its official communication has also cited that there will be Rev B supported smartphones from them by the end of this year. But already there are Rev B supported smartphones in the country, all of them are imported, unlocked and with RUIM slot or without RUIM slot.

Here goes the old question: Why is MTS so reluctant to allow MEID registration on foreign handsets? It will help them to get more CDMA customers from other CDMA operators. Also when MTS will launch such devices in December, which is considered by the launch time of Reliance Jio’s 4G data and voice services by most analysts. And if such MTag smartphones from MTS come with older Android versions and outdated low powered hardware from not-so-known OEMs it will help them to tap overwhelming growing data market on small screen ?

MTS is offering Ultra dongles for Rs 750 for postpaid MBlaze Rev A customers, while prepaid users have to buy a dongle at full price – Rs 1299 for the dongle (ZTE AC2792 or Huawei EC306) and Rs 100 for FRC ( Incl. 10GB data and 5GB Youtube usage for 30 days). While smartphones are preferred way to consume cellular internet, I doubt people would go for it. That 10GB can be offered in 2/4/5 months. Also if they consider postpaid customers assets they should not put second FUP of 64kbps, rather put the FUP at 256kbps over Rev B.

MTS has launched Rev B supported WiFi router too, which is great as they could bridge the gap between your existing smartphone and MTS India’s superb 3GPLUS network. Also plans can be offered at regular price.

MTS 3GPLUS is a big jump by MTS but the post-launch campaigning is yet to catch the eyes of people. MTS these days, is having one of best social media presence as well. But MTS should look into making social media as a platform for customer feedback and complaint resolution. In a whole 3GPLUS from MTS India is a promising product for net-savvy people, but it’s the operator who have to take it to the masses at affordable price with proper device ecosystem.

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  • dinesh - chennai August 20, 2014 5:13 pm

    MTS is a piece of shit,my kind advice to every one was don’t buy this and don’t get suffer.Because i bought this MTS ultra 40gb it was 9.1mbps speed but even it was not coming up to 30kbps in Adyar.i contacted the costumer care and they say 22hours to resolve the probelm,but it was not resolved.they are a bunch of fools.and i pay them back for disconnection of data card which i don’t even use a 2gb of my free advice was avoid buying this crap

  • Ajith - Trissur July 23, 2014 10:06 am

    I have been using the 40GB @ 999 postpaid plan for last 1 month. The speed is actually varying always. It ranges from .5 MBps to 4 MBps. I get the peak speeds at early morning and late evenings after 11 PM. The actuall problem with MTS and many other wireless broadbands is the PING time. Ping times are around 200-1000 ms or more. While for cabled ones its less than 100 ms. This is really visible when browsing. When you are browsing it takes a while always for the page to start loading. But for downloading files this is not an issue. Normally i get download speed of 1 to 1.5 mbps on HSD n/w.

  • shekhar - west delhi July 19, 2014 1:59 pm

    i was planning to get a broardband rather than a dongle..i called tikona internet service but guy who received the call said he left tikona and working with MTS WHICH gives ultimate speed..i called him for a demo..he bought an old which was given to him by the company…i tested the speed on TESTSPEED.NET….speed was 1.50gbp which was ok for me …i purchased mts 9.8gbp ultra wifi… for two days download speed was 200kbps/sec which was ok… but on the 3rd day it showed its true color,,, i cant even watch youtube videos at 360 resolution……and the guys from the company not even sent me the bill for the dongle….MTS is worst network….voda 2g in my phone is better than MTS…AND I HATE THE LATEST MTS ADD WITH THAT BABY

    • md faisal - new delhi July 20, 2014 5:30 pm

      Dear Shekhar,
      the same executive send this product to me, nd he sad that i will receive the bill on mail but still i m waiting for activation and the bill.

  • Ravi kumar - gurgaon July 13, 2014 7:22 pm

    i have bought a connection of MTS postpaid 999 plan, first two months speed was Okay , but after then that
    i was getting speed of 50 to 300 Kbps , not able to watch videos , download movies even taking so much time to open Gmail, i called Mts care for help, they said wait for 3,4 weeks we are optimizing your are i live in ashok vihar gurgaon , i said okay i will wait , after 3,4 months i called them they said please wait for 5,6 more weeks i said i want to talk to your supervisor they put me on hold and hold and hold , then no supervisor available ,all resp are like 10th passed boys , what they know is how to say sorry that’s it , i called back again asked for supervisor they put me on hold and hold and hold and hold , no supervisor again , ( i think there call center is in village supervisor always in field ) i complaint about my internet speed ‘N” number of time no response always wait for 3,4 weeks from past 2 months there, reps keep on saying wait for 4,5 weeks or else you will going to receive waver off on your bill , i said okay, bill date came i asked for waver off , marked a mail to them i got a mail back that you will not gonna get waver , and funny thing i have only used 7 GB out of 40 GB plan , at very first sales guy was like pain in my ass to purchase this , now i am getting shit in return, even you can’t get refund of your device ,

    then today i called them again you know what again same thing wait for 6,7 weeks :P , even my wife tried to contact them via there asshole chat service which never work , the representative took her number from database and messaged on her whats app” this is sam from MTS ” number of same is : 9716525697 on true caller it was anshul , and the representative saying sorry for inconvenience , i asked for supervisor agin same funny thing no supervisor on the floor he was fucking outside ( sorry for my bad words ) i am using this langugae because of frustration , if you do not pay the bill they will harass you you going to receive recovery calls and mails from do kodi ka advocates , that’s why people do not believe on indian brands ,, STAY AWAY FROM MTS , EVEN DO NOT USE INTERNET IF YOU DON’T HAVE ANY OTHER OPTION BUT STAY AWAY FROM MTS

    • JP - Gurgaon August 2, 2014 9:32 am

      Thanks very much brother, i was looking for MTS but after going through wht u have written i can feel ur frustration, thanks 4 guiding & I will definitely stay away from MTS

  • Jagadish - chennai July 8, 2014 8:35 pm

    helo friends, this is jagadish. i would like to say few words about MTS Ultra Blaze. i got Wifi MTS Postpaid connection on may 31st. i had worst experience with customer care(CC) people, I had registered complain about network speed ((but i had good signal strength)even i am not getting 20kbps), and every day i made call to CC to known the states of complaint. those people keep on saying “we will arrange call back from back end team within 2 hours”. but no back end team didnt made call to me (nearly i made call 64 times to customer care). this is worst experience i had in my life…
    i request u, please dont get MTS dongle, its waste of your time and money..

  • Deepak Pitaliya June 13, 2014 8:03 pm

    Never ever buy MTS ultra wi fi. I purchased this on 8/6/2014 and right from the beginning there is no speed. In a space of 6 days and 4 complaints with customer care, there is no improvement. Worst customer care service I have ever seen.
    Complaint 1(no. JUN/ 37924 registered on 9 jun 2014) and how they resolved it – I was told next day that technician tried to contact me but I did not pick the phone so they marked it as resolved.
    Complaint 2 (JUN/43110 on 10 june 2014): Technician did call and speed seemed to improve slightly but when I told him that I can not run youtube videos continuously, he told me that (a) 1080p videos not available in India(though On bsnl broadband I regularly watch these) (b) 720p video also require buffering many times so it is not a problem in his opinion(on bsnl broadband I am able to watch these continuously). From his side speed issue is resolved.
    Next day I find that speed is again negligible. Even google page will take more than a minute to load.
    Complaint3(No. JUN/50440 on 11 june 2014): so far no response.
    complaint 4(No. JUN/53658 on 12 june 2014): no response so far.
    Complaint 5 I registered with local mts store. He told me that some one will visit my premises. So far nothing has happened.

    Summary: Buy MTS ultra wi fi only if you want to become a high blood pressure patient.

    • Niranjan Rao July 3, 2014 12:58 am

      Yes, definitely true.
      I was promised speeds of ~15Mbps but the speeds only went up to 200KBps .
      It even got worse after a couple of months and it would not even connect to any server. The customer care people just does not seem to care. I am getting 2g speed internet on ’3g plus’ dongle

      • amit shah July 3, 2014 11:27 am

        Yes , it’s confirmed now , mts is the worst now. First 2 months ok , now getting atmost 512 kbps and downloading at 30-50KB/sec. Don’t go for MTS GUYS ,its confirmed MTS IS WORST NOW.Will disconnect the service today.

  • naveen June 8, 2014 6:27 pm

    happy with mts ultra wifi………….superb speed better then tata photon………..fully satisfied with this product………..

  • Ankit June 2, 2014 12:46 pm

    I would like to warn all the new Purchaser for MTS Ultra.

    Please ddon’t brought this thing. It’s really going to make full to all customer.
    Today i talked with customer Neha sing. She told me that minimum speed of dongle is 700 kbps as per
    That’s meaning minimum dowanloading speed is 70 kbps only in MTS Ultra 9.8 Mbps plan.
    If you get this minimum speed than company not getting any complaint for related speed. and this is fact that i got this kind speed in mts ultra.
    Important is that 3.1 Mbps user get more speed than 9.8 Mbps User.

    Avoid buying of this MTS Ultra dongle because it’s only take more money there is no difference of speed.

  • Rakesh Bhattacharjee May 26, 2014 11:48 pm

    MTS is symbol of lies , horrific services , they marketed their product Max speed upto 9.5 MBPS, which is a gimmick . reality is if u r getting 0.8 MBPS is good speed according to MTS’s dictionary , and refuses to register ur complaint. not even some time speed is down to 0.4 /0.5 MBPS. do not expect speed more than 1 MBPS till its latency is very fluctuating. Its a terrible services .

  • Ravi Varma April 27, 2014 11:07 pm

    I am not usually a guy who would rate or comment on specific service but I decided I should with this Network. I took MTS Ultra Blaze 999 40GB plan recently. This was a corporate connection (meaning they sold the same connection in a corporate Campus). I was really impressed by the speed (9.8Mbps) and the Plan tariff (999 for 40GB) offer. I was told by the sales guy that the average speed is around 5Mbps which I thought was okay. The best I think I got was little over 1Mbps and the worst I got was some 150+Kbps. I logged complaint with MTS and they wanted me to do a speed test and to their luck when I did I got a speed over 1Mbps and the agent said “You are getting more than 0.9Mbps and that is considered good speed and we are closing the ticket”. I am writing this comment on Sunday at 11:06PM and the speed that My Speed test showed was 1.27Mbps. I am canceling this connection tomorrow. My Suggestion… don’t take it and save your frustration.

    • Arjun April 28, 2014 12:29 am

      Dude seriously I was expecting at least 5 Mbps.I would rather go for Airtel broadband with 20gb plan.This thing doesnt go above 1.0 mbps.At night maximum i get is 1.5mbps .and moreover it is fluctuating a lot which means you can’t watch a video without buffering in between.I feel cheated by the company .Some people do get better download speed but that is coz the tower is nearby.I dont get it.They should not promise such things until they have towers at every corner.And for god sake stop saying its 9.8mbps plan.The company should be sued for making fake promises.Stupid Chinese company!

    • Subhajit June 2, 2014 2:48 am

      MTS speed is not more than 1.5 MBPS( 9.8 MBPS advertisements are fake). Use TATA PHOTON MAX, declared speed is 6.2 MBPS, u will get 2.5 to 4.5 MBPS speed consistently.

  • AMIT SHAH April 22, 2014 4:11 pm

    Hello ,

    I have completed 1 month using MTS 3g plus mi fi .Using post paid 999plan 40gb.Seriously i never thought of expecting good speed from mts but after using it over a month i am blowed.I get upto 2-3mbps in peak hours and upto 5mbps at night.No downtine .0 buffering on youtube watching 720p hd videos.Used the device in kolaghat thanks to mifi modem which i plug in my car charger to connect my android and laptop , dum dum my aunts house , thakurpukur where i leave.kasba my office seriously i never get below 1.5 mbps but in kasba i used to get 4-5mbps everytime bosepukur area i think the tower must be near.But seriously working like a charm no need for 4g .Mts 3g plus rocks and also latency is lower on indian server less than 100ms.200-300ms usa servers.

    I have taken the right decision in buying mts 3g plus

    cost me 1499 for wifi dongle.

    999 rs payable after a month which i will pay om 1st may bill date.

    Simply superb internet service on the move.

    stopped recharging 3g recharges as their speeds are pathetic.bought a power bank and connect the wifi modem and thus 5mbps on the move.

    i hope my review will help you guys in buying in correct interneg connection.

    • Shubhajyoti Ghosh May 10, 2014 12:26 pm

      @AMIT SHAH : What is the status of MTS now, Are you getting same speed now ? What is the current status in Behala – Thakurpukur area ?

      • amit shah May 10, 2014 1:55 pm

        hello ,

        i am very satisfied with mts , 2nd month completed almost 15gb in 10 days , torrent runs smooth speed
        average in torrent 380 KB/sec .in kasba i am getting 3mbps anytime in dAY and night 5mbps + near kasba post office and in takurpukur more than 2mbps avergae 1.8 mbps during day and in night 2-3mbps.
        Using huwaei modem , dont take zte modem huwei is better . insist on huawei if mts guys give you zte.speed is better in huawei modems.
        go for it best internet anywhere.

    • amit shah - kolkata July 19, 2014 6:02 pm

      Yes guys now i know i agree with you all , i changed my statements MTS is pathetic now ,this is not worth it to pay for 2g broadband service which they call 3g+ almost 1,000 bucks a month for 40gb in real picture u can’t even cross 5gb a month. What happy days they were when i used to get 5mbps+ .Will disconnect this and going for a demo of tata docomo. i have unlocked the device so that it will work with tata as well with a simcard only purchase from them. Modem Huawei EC315.let me know guys how is tata docomo in kolkata in terms of speed. 2mbps is ok for me.As india is 20 years back from other countries in speed of broadband cheap plans so don’t expect more than 2mbps in wireless.

      • Subhajit Das - Kolkata August 3, 2014 12:29 pm

        In kolkata, TATA DOCOMO is very good. You can use PHOTON PLUS or PHOTON MAX WI-FI. In Photon Plus, it is declared that 3.1 MBPS speed will be given, u can get speed of about 1 MBPS in normal time, and 1.5 MBPS after 11 PM. In Photon Max, it is declared that 6.2 MBPS speed will be given, u can get about 2 MBPS speed whole day, and after 11 PM u can get speed of about 3-4 MBPS. And in photon max, there is a plan of 40GB unlimited in 999 Rs

  • Emmanuel Leorn December 14, 2013 10:37 pm

    Guys ,

    let me know…. Is mts mblaze ultra wifi better than aircel and atleast 50-60% capable of giving good speeds of atleast 1-1.5 mbps in peak hours…..

    • tejjan December 31, 2013 6:52 pm

      im using mblaze ultra by mts offering speed upto 9.8mbps but what a user would actually receive is 1/10th of it….forget 1.5mbps what ull get is 0.9 mbps for the same 3gplus crap.

    • Suresh April 26, 2014 11:20 am

      I got maximum 0.8mbps on my blaze wifi. Area newalipore kolkata

  • Basabjit Chowdhury November 3, 2013 8:04 pm

    It’s a shame that MTS thought of this gimmick 3g plus to increase customer base. I bought it two days back. I am getting a speed of mere 80 KBPS, which is 640 kbps. I have already shot mails to technical team. Their system is still not capable of 3g plus speed except in Metro cities. What a shame. Wish could talk to the CEO of MTS. Shame.

  • Esmail October 31, 2013 12:40 am

    MTS should drop voice services and become a pureplay Data operator using all 3 carriers of 1.25MHz for EVDO Rev.B phase 2 offering upto 14.7Mbps on their 3GPlus network and offer it at half the current rate of 3G, only then can it capture the Data market and become the undisputed leader.

  • Rama October 30, 2013 5:11 pm

    Technology is not crappy dont know about the operator

  • Kingston October 30, 2013 2:37 pm

    Its 1GB @Rs.67 with 7 days validity. So 4GB comes at Rs.268 with 28 days validity.. Check Aircel Pocket internet tariff page or call customer care.

    • himangshu October 30, 2013 3:53 pm

      please note that 1GB fup will apply after 200 mb. it means u can download only up to 200mb at 3g speed and there after 2g…
      myself struggling that only offer but when I recharge and see, the hidden thing comes out…. Aircel is cheating by telling that @67 give 1gb but accually it is providing 200mb 3g data :(

      • raj October 31, 2013 3:09 pm

        kingston: pls confirm on this.Is it so? Looks like aircel following AVOID in chennai circle.Never expected.

        Himanshu: U belong to which circle??

  • raj October 30, 2013 12:57 pm

    4gb@268!! what is this offer? I’m unable to find this on aircel website (chennai circle) Is it for new connection or a customized offer ? Pls share the link.

    • Tharun George October 30, 2013 2:48 pm

      Its Rs 67 1GB for 7 days offer. So in effect 67 x 4= Rs 268 for 4GB.

  • Rahul October 30, 2013 12:11 pm

    Oh, no! Why do these people insist on this garbage? Once upon a time CDMA vs GSM was a debate. With the arrival of HSPA and LTE, the debate is over. GSM won. Accept it and use that spectrum to improve current 3G & 4G services.

  • sdf October 30, 2013 12:09 pm

    More waste of spectrum by cr@ppy operate with cr@ppy technology.

  • Sushil October 30, 2013 11:54 am

    i just booked MBlaze Ultra Wifi 2299/- in postpaid after using many data cards… 3 Prepaid Mts Rev A….2 Reliance netconncet+ Rev A (1 prepaid and 1 postpaid)…Bsnl 3g prepaid with annual recharge… BSNL EVDO….tata docomo 3g….Idea 3g….

    with new Rev B wifi data card i will get 12gb for 799+tax (Rs 75/GB)… actually 200 discount per month (Rs 999-200) for wifi datacard for 12gb…so my wifi data card will be free of cost after 11 months of use… Belive me it is better to buy 1 postpaid data card rather then keepin on changing prepaid data cards every month….

    BSNL 3g not got speed (512kbps) part is all India coverage like no one else…
    Reliance EVDO speed 1-1.5mbps only and plans expensive compare to MTS…Coverage only in cities…not like BSNL 3g…
    Tata docomo 3g no good coverage…disconnection problem….
    Idea 3g speed and coverage good but expensive…
    MTS Rev A speed 1-1.5mbps… coverage good in respective circles.. not pan India…

    1 very interesting thing about MTS is they will always try to give data cards for free (virtually) both in prepaid and postpaid…. this is not with every operator…

    I now only select plans and operators who can provide data plans with average cost of Rs 75-80/Gb with prerequisite condition of coverage and connectivity…

  • Kingston October 30, 2013 11:50 am

    Reliance Diwali data Revolution offer….. Recharge with RC195 and get 5GB of 2G data for 30 days. Reliance advertising this offer in chennai with huge number of banner but i think their plan wont work. Because of Aircel 4GB 3G DATA at Rs.268 with 30 days validity, no one will consider this offer.

  • Kingston October 30, 2013 11:42 am

    Tata docomo photon launched 6.2 Mbps speed EVDO dongle in chennai. They are advertising a lot for this 6.2mbps speed plan. I think docomo take one slot from voice and now use it for EVDO. Today here after tata docomo CDMA will use one slot for voice and two slot for Data.

  • Kingston October 30, 2013 11:37 am

    Today i got a offer message in my MTS mobile like ‘Get Rs.50 talk time on RC198 and enjoy 1000 local mobile calls for 30 days’. So the effective cost of 1000 local mobile calls just Rs.150. Thanks to MTS.

  • SS October 30, 2013 11:23 am

    Exactly right Tharun George, 3G is now more cheaper, convenient and offers good coverage than EVDO. I personally like EVDO but i don’t like those complexities of configuring your modem and paying lot more than 3G. Iam happy with Idea and airtel 3g now.

    If they launch plans such as UL @ 1500, or even 100GB. I may think of opting. But sad part of the story, no MTS here in UP EAST. :-(

    • Tharun George October 30, 2013 12:13 pm

      BSNL have true unlimited for just Rs 750 a month. But you must be really lucky to have BSNL EVDO coverage.

      One of my lucky friend has BSNL EVDO. He use Rs 55 one day unlimited plan which is actually 2 days. Gets gets speed around 150-200KB/s download speed.

  • Amit October 30, 2013 9:15 am

    But MTS has good tarrifs compared to other operators & also their Coverage is far better than 3G players.
    Im using 899 postpaid plan in MTS where I get 12GB unlimited data with 144Kbps Post FUP.
    After I cross 12GB I use booster packs which gives 3GB @just 125Rs which means at 1100rs I get 15GB high speed data which is not possible in 3G. Speed has Improved a lot in MTS. I get an avg speed of 2.5mbps in bangalore

  • Tharun George October 30, 2013 7:46 am

    MTS has not understand the following.
    1. There are very very less data card users. Everyone wants to use internet on smartphone.
    2. EVDO failed as soon as 3G was launched. Only way to sell it is to sell it cheap.
    3. 3G is now cheaper than EVDO.
    4. 3G has wide coverage across India.
    5. 3G is faster than EVDO with most towers supporting 7.2Mbps and select locations with 21.1Mbp.
    6. 99% of smartphone are 3G enabled.

    • Tharun George October 30, 2013 12:08 pm

      But BSNL have better understanding. They have few plans which are the best. Rs 55 one day unlimited and Rs 750 one month unlimited. Speed are also good since not many use BSNL EVDO. But Coverage is very very bad. Only available in selected towns with just 1 or 2 towers.

      BSNL is more interested in selling GSM than CDMA products. So no EVDO expansion after 2007.

      • Arun Chandran October 30, 2013 9:57 pm

        How to unlock Reliance netconnect.

        • Tharun George October 31, 2013 10:57 am

          I don’t have any idea. Search google.

  • Marthandam October 30, 2013 7:25 am

    I find EvDO and CDMA 1x to be more stable than 2g . What is the point in having a shaky 2g because it is cheaper? Way to go MTS. In the world of data, MTS would be leader in no time.

  • KAPIL K. DEV October 30, 2013 5:51 am

    Very good review and suggestions.

    • syed November 1, 2013 10:21 pm

      Hi guys,

      I was going through reviews from each one very helpful to share, my query is I have been using reliance dongle and data card for lap top and tab, looking at mts 3g plus wifi is it really worth shifting to it where in some one is already using please share your experience.
      And also I like to know what is rev A and revB.