BSNL Revises Postpaid Combo Broadband Plans – Now Free Calls Limited to BSNL Network Only

India’s largest telecommunication company, state-owned Bharat Sanchar Nigam Limited (BSNL) is in loss, and tring hard to improve its financial status by following top private players like Airtel, Vodafone and Idea. BSNL took some moves which are never going to be popular among subscribers – charging Rs 100 for 2G SIM replacement (that’s probably highest among mobile operator), Blackout days extended to voice calls along with SMS (Idea and Airtel are doing this), no bundled SMS on SMS packs.

Now BSNL, which is India’s largest broadband service provider has revised its all broadband combo plans. With the growth of mobile, BSNL and other players’ landline services take a negative growth, and this trend is seen across the globe.

With BSNL’s new revision all broadband combo plans which were offering broadband services along with some free calls to any network (at different pulse, may be), are now offering free calls to BSNL network only. To make calls to other networks you will be charged seperately.

Already BSNL’s broadband services are getting competition from local players like Beam in Hyderabad, Alliance, Meghbela, Wishnet at Kolkata. Interestingly best broadband tariff are available with MTNL, BSNL’s sister serving in Delhi and Mumbai. I think it’s best for BSNL to delink landline and ADSL broadband and provide FTTH at an affordable price.

Check out the new revision of BSNL’s combo broadband postpaid plans:

BSNL-Free-calls-2013-broadband

Inputs: Tej Yadav

This Article Was Written By: Rudradeep Biswas

Rudradeep Biswas - Senior Telecom Analyst

The happy guy RDB (stands for Rudradeep Biswas) has been writing for Telecomtalk since 2009, covering mobile operators, 3G, broadband, WiFi, 4G, LTE, telecom policies and what-not related to Indian telecom. He is by profession a doctor, did his MBBS from R.G.Kar Medical College, Kolkata.

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  • Abhishek July 20, 2013 9:46 pm, 9:46 PM

    Their phone lines are in tatters, my phone stays out of order for half of the month and then I have to register complaints every day for the next half month, only then they fix it just temporarily. And look at their guts to so shamelessly end the free calls completely on other networks! Whatever losses they will make up from this, they will blow it away on rural schemes while urban users suffer! They sent no email or text informing customers about this change, and when I saw my inflated bill, I had to call up the area accounts officer. She in a very impolite and insulting tone told me that “Ab free call khatam ho gaya hai other network pe toh bill to increase hoga ho naa, aap log bill theek se nahi dekhte kya?” This is how they treat a loyal customer who has been using BSNL broadband for the past 8 years! Now even if I don’t make a single call per month, the bill still is above Rs.550 or 600 while earlier it was around Rs. 480 with 250 free calls used up (Combo FN 600 plan). Unfortunately I don’t have any other high speed internet providers in my area so I require night unlimited otherwise I would not have to give up my self-respect and deal with such insulting people. This is the quality of Internet we get in a country that boasts itself it to be an IT super power, lol. I went to Shanghai, China last year and there every resident had a 20 mbps unlimited FTTH connection at nearly the same tariff we get a meagre 2.5 GB per month. Within two years, they will double the speeds to 40 Mbps minimum. And what’s our government doing? Disgusting.

    Reply
  • Narendra Kumar Pathak May 22, 2013 3:05 pm, 3:05 PM

    Maine 500 combo plan liya tha lekin ab usme 175 call on bsnl circle ke liye hi hain jab ki 175 Std or local dono ke leye hoti yeh change kyo kiya hain aur ab 175 free call kis kis me kar sakete hain kindly send me msg. N.K.Pathak

    Reply
  • kumar February 18, 2013 6:55 pm, 6:55 PM

    I am having connection from last 8 years; better i will surrender the phone and even will get my refund amount of Rs. 3000/- at the time of installation..

    Reply
  • praba February 18, 2013 11:31 am, 11:31 AM

    private mobile operators franchise and mini store using the BSNL broadband for Sim activation purpose, topup and other purpose in 99% of the stores..

    Reply
  • Ulhas Athavale February 15, 2013 7:46 pm, 7:46 PM

    Same feelings here. I was a happy customer for two long years and was using 850c plan with 350 free calls which i never exceeded during the last year. But when I saw the bill of Jan 2013 I was amused to see the rise in the amount. BSNL had not even bothered to inform to its customers via sms or call. This info is not available on the BSNL site also. I’ve decided to change the operator now. RIP BSNL.

    Reply
  • Sam February 14, 2013 11:24 pm, 11:24 PM

    I am really fade up by this BSNL!

    Today while I check my bill, I have noticed this bloody BSNL charged for all calls on my Jan bill, there was 250 free calls, I was not informed. I am with combo plan for last more than 2 years! Who will pay the bill BSNL? why you guys make us fool like this way?

    I think its time to surrender my landline and switch to new one!

    Reply
  • ashutosh jain February 12, 2013 2:36 pm, 2:36 PM

    can you please share the official link for this info (bsnl link). I could not find on bsnl website.

    Reply
  • shiv prasad gupta February 10, 2013 1:14 pm, 1:14 PM

    I want fast speed internet through wireless broadband.

    Reply
  • v.narendran January 18, 2013 9:53 am, 9:53 AM

    bsnl should have informed for limiting the free calls only to bsnl connection atleast one month before so that they can prepare what to do by. v.narendran

    Reply
  • G . lakshman January 16, 2013 9:18 pm, 9:18 PM

    stupid bsnl and it is worse than any other network of other telecom service providers……………… i am just 6 months old bsnl broadband user after the revised broadband rate and free call restriction i am hell bent upon surendering the connection thank you very much for your new year gift MAY GOD SAVE YOU!!!!!!!!!!!!!!!!!! BSNL

    Reply
  • rahul kriss January 6, 2013 11:24 pm, 11:24 PM

    Big trouble made by porting sim to. Bsnl…

    In kerala aircel is gonna stop service.
    Due to this reason all people decided to secure their connection..
    So they ported to bsnl.. Bsnl utilized this situation by changing their plan to range Which is not affordable to any one..

    Reply
  • Vandana Joshi January 2, 2013 7:16 pm, 7:16 PM

    I am really very disappointed by using BSNL BroadBand.

    Reply
  • Lolachan January 2, 2013 12:26 am, 12:26 AM

    In kerala customer to continue thier bsnl connectionbase of bsnl has reduced to 50% of existing and peoples are dont want

    Reply
  • Rajat Gaur January 1, 2013 12:04 pm, 12:04 PM

    Are these new tarrifs applicable for existing customers…?

    Reply
  • Tanmoy Sil December 31, 2012 9:34 pm, 9:34 PM

    Rudra da do old customers also get redirected to the new plans? Mane the new tariff. Ami combo 600 ta use kori age theke. To will this effect me too? Rply asap.

    Reply
  • premanand December 30, 2012 10:05 pm, 10:05 PM

    Already BSNL broadband is COSTLY, then why the hell they are INCREASING OUTGOING CALLS TO OTHER NETWORKS……?????????????????????

    Reply
  • SRINIVASAN December 30, 2012 10:05 pm, 10:05 PM

    BSNL OFFERS- CHANGED TO THEIR GOOD OLD CUSTOMERS MAKE FOOLS, SINCE THEY SHOULD NOT CHANGE THE OFFERS CONTRACTED TO THEIR GOOD OLD WELL WISHERS. IS IT A WAY TO DO? THIS IS THOGALAK DARBAR SYSTEM, WHATEVER THEY FEEL THEY DO IT, IT IS NOT FOR THE DEVOLOPMENT, ANY HOW BSNL FOOL THEIR CUSTOMERS. ALREADY SERVICE IS VERY POOR IN ATTENDING THE COMPLAINTS.

    Reply
  • prem December 30, 2012 10:04 pm, 10:04 PM

    Already BSNL broadband is COSTLY, then why the hell they are INCREASING OUTGOING CALLS TO OTHER NETWORKS……?????????????????????

    Reply
  • Salmander December 30, 2012 8:46 pm, 8:46 PM

    This is extremely old news.

    Considering the corruption in the Government leading to BSNL’s allocation of the money to line the pockets of our dear politicians, its no surprise to find BSNL is in such a state.

    I pity you.

    Reply
  • Baboo Kochukesavan December 30, 2012 5:51 am, 5:51 AM

    Hopeless BSNL…….!

    Reply
  • sAm December 29, 2012 11:06 pm, 11:06 PM

    Already BSNL BB users are in a dilemma whether to keep it or stop using it.
    Now everyone is gradually getting confident of just throwing it away.

    Useless stuff from bakwaas BSNL .!

    Reply
  • S.Sudhakar December 29, 2012 9:25 pm, 9:25 PM

    To all :

    Why are you shouting like this?. You all are talking as if you are 100% dependant on the free calls offered in the broadband plans. Think with 6th sense.

    This is the fact ALWAYS :
    Calls from mobile to landline (except within BSNL or MTNL) and from landline to off net mobile will be always costly. Landline to landline calls are at 180 seconds per pulse more than 10 years.

    Calls from mobile to mobile will be cheap compared to landline to mobile and viceversa.

    Use landline to call landline only and use mobile to call mobiles only.

    So plan your calling accordingly. Don’t trust any operator by blindly believing its starter kit offers. Now a days, you must be ready to change your mobile number or provider anytime. What to do?. The operators are acting as their wish as if they were the inventors of mobile telephony.

    Reply
  • Kanaga Deepan N December 29, 2012 8:39 pm, 8:39 PM

    BSNL is a huge Elephant, that is now throwing soil on its OWN head as in 3.bp.blogspot.com/-3mSN6ft_f9Y/T3Xc_SZp6tI/AAAAAAAAAXY/0tX3mQDaM_o/s1600/March-30-Elephant.jpg

    Reply
  • Tharun George December 29, 2012 6:04 pm, 6:04 PM

    Times of India Reports BSNL also increased 5 paisa per MB for beyond free usage of broadband data.

    Reply
  • samiran December 29, 2012 5:50 pm, 5:50 PM

    bsnl.co.in not available more than one month. Even I am not able see any info from this site.

    Reply
    • Rajesh December 30, 2012 11:25 am, 11:25 AM

      Dear
      bsnl.co.in may not open in aircel and some other operator’s net connection.

      Reply
  • Kanaga Deepan N December 29, 2012 5:41 pm, 5:41 PM

    Well done BSNL for the suicidal effort……

    Reply
  • SDee December 29, 2012 5:29 pm, 5:29 PM

    This is just the beginning of end of telecom sector and day by day its just keep getting worse followed by other morons operators…
    and a common man can’t do anything except watching….

    Reply
  • Tharun George December 29, 2012 5:11 pm, 5:11 PM

    Everybody expected BSNL to reduce broadband tariff. Now they have spoiled the last reason to keep a landline.

    Every country in world have broadband rates less than 3G. But in India
    Broadband 1GB: Rs 250 + 10.36% tax.
    3G 1GB: Rs 199 – 255 including tax.
    This move will favor for mass 3G and 4G adoption.

    Reply
  • Kaulik December 29, 2012 3:51 pm, 3:51 PM

    Hi Rudradeep I am a user of BSNL Postpaid Broadband Service (BBG USOF 500 combo ULD) could you pls give the source of the above informations of free calls limited to BSNL network only.

    Reply
    • Tharun George December 29, 2012 5:19 pm, 5:19 PM

      BSNL will shortly post the news at BSNL websites before 01-01-2013.

      Reply
    • Rudradeep December 30, 2012 1:31 am, 1:31 AM

      The 500 Combo plan which includes 175 free calls is offering free calls to own network only in Chennai for some time, and it can be seen on bsnl site. Now this thing extended to all other plans!

      Reply
  • karthik December 29, 2012 2:24 pm, 2:24 PM

    And who will pay for BSNL/MTNL FTTX Network capex? ofcourse it is tax payers like you and me, already 3G they are the only PAN india allotee (BSNL – rest of india except mum & del & MTNL – Mum & del only) but failed to promote and build 3G sucessfully, have already surrendered 4G spectrum asking for refund, now they want to fail in FTTX all flavours – GPON FTTH / FTTB etc?? why is the government so determined to kill telecomsector in india?? Let the govt relax FDI norms, make mandatory indian manufacturing facilities for chinese / global telecom gear makers for atleast consumpotion in indian market, promote indigineous technology, make M&A rules friendly for quick market consolidation, implement national MNP ASAP, abolish STD & roaming, make rules for MVNO, standarise applications as UASL & Passive infra provider only, allow partial service provider to offer full gamut – Mobile, fixedline, long distance, broadband data etc in single licence, bring cable TV under ICT (information convergence technology) act and make the cable TV industry defination as telecom operator etc, some of this is addressed in NTP 2013, only to be seen is its implementation and acceptance..

    Reply
    • Rudradeep Biswas December 29, 2012 6:08 pm, 6:08 PM

      BSNL already has quite good coverage for FTTH, but tariff is sky-high and no home user is taking it. While MTNL offers FTTH at a very low tariff, though speed is given 512kbps onwards!

      In NTP 2013 or 2014 MVNO T&C is coming, which may be good for 3G.

      Reply
      • fttx January 3, 2013 2:55 am, 2:55 AM

        More like 10mbps for A sizeable chunk of data given the cost. talking about mtnl here.

        Reply
      • sanjeev January 15, 2013 9:07 pm, 9:07 PM

        All broadband plans above rs 500 are available on ftth (fibre to the home) with just an additional cost of 10%. This cannot be said to be sky high considering the quality of service being offered.
        you can go upto 100 mbps on this technology which no other technology can provide seamlessly.

        Reply
  • srinivas December 29, 2012 1:56 pm, 1:56 PM

    this is not good

    Reply
  • Kausthubh December 29, 2012 1:27 pm, 1:27 PM

    ask them to withdraw the above tariff by mailing at

    cmdbsnl @ bsnl.co.in

    Reply
    • parag baidya December 29, 2012 3:45 pm, 3:45 PM

      100% Guarantee mail will be bounced.

      Reply
  • vinod December 29, 2012 1:21 pm, 1:21 PM

    on which day it will be applicable to the customer

    Reply
    • Tej Yadav December 29, 2012 6:45 pm, 6:45 PM

      From 01/01/2013

      Reply
  • sandy December 29, 2012 1:17 pm, 1:17 PM

    Same here.. bsnl.co.in is not opening from last 10 days.. And i just port out from Bsnl..

    Reply
    • Tharun George December 29, 2012 5:14 pm, 5:14 PM

      Me too. Not opening.

      Reply
  • soumya December 29, 2012 12:03 pm, 12:03 PM

    FRIENDS I AM UNABLE TO OPEN “www.bsnl.co.in” AND ” bsnl west bengal ” TELECOM WEBSITE FOR THE LAST 10 DAYS.. WHATS HAPPENING DONT KNOW…..

    Reply
    • Riju December 29, 2012 3:00 pm, 3:00 PM

      But i can open bsnl.co.in

      Reply
  • Raghu December 29, 2012 11:42 am, 11:42 AM

    I do not know where this BSNL is heading. They are again heading to 1990 era. They are thinking that by increasing the rates to other networks they will come back to their network which is never going to happen. BSNL u will never change. u are there to help the public. but u are looting the customers as u want.

    Reply
    • N.Baskaran December 29, 2012 1:20 pm, 1:20 PM

      Why these people are not comparing the tariff plans and other hidden charges prevailing in the other operator network?
      By choosing non Govt networks simply they are directing our resources to other country without our knowledge.

      Reply
  • Saheb December 29, 2012 11:34 am, 11:34 AM

    Stupid..Stupid BSNL! when will this be implemented?

    Reply
    • Tej Yadav December 29, 2012 6:46 pm, 6:46 PM

      From 01/01/2013

      Reply
  • sand December 29, 2012 10:58 am, 10:58 AM

    Srsly!!!!This is what happens when a bunch of oldies at the top level in the management decides how a certain firm needs to be run.Bsnl still stuck in pre 1999 era.

    Reply
    • Raghu December 29, 2012 11:44 am, 11:44 AM

      agreed, people in the age of 25-40 have to be taken immediately to save BSNL.

      Reply
    • ameer December 29, 2012 7:52 pm, 7:52 PM

      Though they are hiking the charges, their services are being worst, no improvement. No one cares to respond at your problem at bsnl office.

      Reply
  • Tej Yadav December 29, 2012 10:41 am, 10:41 AM

    Thanks Rudradeep Biswas for updates.
    Increasing of call rates in prepaid, discontinue of reduced call rates (2 numbers on local and STD on one number in prepaid plans) Increasing of Sim charges, SMS Charges and this discontnuation of free call on other net wor under Broadband plans by BSNL are downfall of BSNL now and will loose customers it is certain now

    Reply
    • Rudradeep Biswas December 29, 2012 12:49 pm, 12:49 PM

      BSNL needs a restart button !!

      Reply
    • J S Riat December 30, 2012 2:32 pm, 2:32 PM

      when people are ready to pay more for same electricity unit, gas cylinder, petrol & diesel and almost for everything then why shouting there? diesel & electricity is not free or subsidized to BSNL at any place of India.

      Reply

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