Exclusive: Beam Fiber Effect – AP BSNL to offer New FTTH Plans and Increase Broadband Speeds

Indian Internet users always have a reason to feel jealous about internet users in Hyderabad. People here enjoy the best quality internet from Beam Fiber and other private players at unbelievable prices. From time to time BSNL has tried to compete with Beam by offering special plans only for Hyderabad. Read BSNL Launches New 8Mbps, 16 Mbps and 24 Mbps Unlimited Broadband Plans in Hyderabad. Now it appears that BSNL is experiencing intense competition in other regions of AP as welland this move comes at a time when country is set to see Reliance Jio rolling out 4G operations.

What’s New

Four new FTTH plans are being introduced from 20 January 2014 for a period of 90 days on a promotional basis in Hyderabad, Vijayawada and Sangareddy SSAs.

BSNL-New-FTTH-HYD

Installation charges, security deposit would be separate, and the prices shown above are exclusive of service tax which will be charged separately.

Certain unlimited plans will see different levels of upgrade throughout AP Circle. Note that they are not uniform across SSAs. The upgrades will be effective from 01 February 2014.

AP-BSNL-BB-Upgrade

The speeds and FUP limit have been increased in all SSAs in a differential manner. What was earlier limited only to Hyderabad has been extended to Sangareddy, Vishakhapatnam, Vijayawada and Rajahmundry SSAs.

Our Take

  1. While it is certainly good to see BSNL actively working towards improving and retaining its customer base, from a customer perspective (particularly those who are from low speed areas) this looks bad.
  2. While FTTH plans are comparable to Beam Fiber’s offerings, BSNL is still behind Beam Fiber in terms of speed, pricing and FUP in case of Broadband. Here are Beam’s plans to give some perspective:

Beam_HYD_Plans3. An additional advantage you get with BSNL is a landline phone with few free calls per month. So if you have friends and relatives on BSNL network calling them would be cheaper!

Customers in other states must pray for Beam Fiber like operators if they need better service and speeds from BSNL. What say readers?

Disclosure: I’m a Beam Fiber, BSNL Mobile customer in Hyderabad and use BSNL broadband in another city.

This Article Was Written By: Chethan S

Chethan S - Customer Support and Tariff Analyst

GIS Professional with an interest in Telecom matters. At TelecomTALK, I write about tariffs, new initiatives from service providers and customer issues.

{ 90 comments… add one }

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  • ilyas February 20, 2014 7:11 pm, 7:11 PM

    are the speeds upgraded,i am unable to find any difference ,,i use bb uld 800 plan user…how to check bsnl broadband speed

    Reply
    • jmishra February 24, 2014 7:14 am, 7:14 AM

      speedtest.net/

      Reply
  • sasikanth February 20, 2014 11:31 am, 11:31 AM

    I am from visakhapatnam.My speed got upgraded today i.e.20/02/2014.
    I am in 650 plan and i am getting a speed of 4 mbps now.

    Reply
  • Sandeep February 7, 2014 10:29 am, 10:29 AM

    I am in Rajahmundry area, I am still getting the same old bandwidth. Anybody in my area share your experiences please…

    Reply
  • saiteja February 5, 2014 8:26 pm, 8:26 PM

    I bought bsnl broadband for 800 plan. They fucking didnt upgraded. What a sheer waste of money. BSNL you SUCK and i l never believe you again.

    Reply
    • sai February 6, 2014 10:02 pm, 10:02 PM

      to day i got 5mbps speed in 800combo plan. may be all over state this process is completed if you are not getting contact your SDE

      Reply
      • sai teja February 13, 2014 7:35 pm, 7:35 PM

        already contacted SDE and he didnt do anything except talking complaint. Are you too belong to guntur SSA?

        Reply
  • sri kashyap February 4, 2014 8:14 pm, 8:14 PM

    haha..bsnl forgot to increase the speeds…. wake up bsnl!!

    Reply
  • sai February 3, 2014 5:37 pm, 5:37 PM

    haa! haa bsnl is forget to serve orders to respect people to increase speed so we have to wait until they wake up….to day i asked local office they told till now they are not given any orders

    Reply
  • jmishra February 2, 2014 3:50 am, 3:50 AM

    i didn’t see any speed hike on my network for ULD 650 (hyderabad). I am in HYDERABAD
    wt happened i am suppose to get 4mbps but i am still at 2mbps only

    Reply
  • srikanth February 1, 2014 7:21 pm, 7:21 PM

    i didn’t see any speed hike on my network for ULD 900(KURNOOL).
    wt happened i am suppose to get 6mbps and now i am at 2mbps only

    Reply
  • sai February 1, 2014 7:01 pm, 7:01 PM

    still today im not getting upgraded speed(NELLORE)… BSNL is now started

    Reply
    • shazarulla February 1, 2014 7:38 pm, 7:38 PM

      Same here in GUNTUR. No Change is Speed.

      Reply
      • jeevan chakravarthi February 1, 2014 8:29 pm, 8:29 PM

        still no speed change in visakhapatnam

        Reply
  • Raghu January 29, 2014 2:57 am, 2:57 AM

    @Mr Chethan and Mr Tarun
    i want BSNL to introduce online recharge for Old Sancharnet(now BSNL.in) e-mail customers. they say go to CSC office and do the Recharge. Hope Tarun sir or Chethan Sir can help me out in bringing online recharge for Sancharnet e-mail customers . Expecting ur help. Any plans by BSNL to upgrade in Speeds in business users for existing customers.pl reply

    Reply
  • sai January 26, 2014 10:15 pm, 10:15 PM

    i use reliance broadband 4 mbps connection @ 1300 inclusive taxes (truly unlimited)
    but lots of problem, i a month not works for almost 10-15 days
    always outage and customer care is Fucked up says ( your problem will get resolved in 24 hrs( but it never happens
    you have to wait for 7-8 days for technician to resolve ur problem
    WTF is relaince is doing ( no service at all)
    just want to take money
    Because it gives truly unlimited plan : i am sticking to it with so many problems

    Reply
  • nitin bansal January 26, 2014 8:25 am, 8:25 AM

    this pathetic country can go to hell.
    i cant watch 360p youtube videos on this pathetic 512kpbs even with youtube center
    very angry atm

    Reply
  • frank January 20, 2014 7:30 pm, 7:30 PM

    BSNL is waste..
    We need Beam Fiber like operator.
    If Beam Fiber comes to Chennai, I will take it.
    Only because of BSNL that India is still under Avergae 256 Kbps speed.
    F__K BSNL

    Reply
  • Raktim January 20, 2014 2:46 pm, 2:46 PM

    BSNL should also give high upload speeds in their Unlimited Broadband plans, instead of giving only high speed download.

    Reply
    • Bandhan Preet Singh January 21, 2014 11:49 pm, 11:49 PM

      You can have WiMax or 3g data cards where there is high upload. Infact, EVDO too having high upload facility.
      Broadband can have slight high upload then usual 256 to 512 kbps. For this you have to make a special request to Local GM and he will order local NIB to change your Line Profile for slightly higher upload speed close to 1mbps.

      Reply
      • Akhil Mohan January 27, 2014 8:01 pm, 8:01 PM

        BSNL 3G upload speeds are max 20 KBps. Its one thing to be loyal to your employer but dont give stupid info BP Singh

        Reply
  • rahul maurya January 19, 2014 3:00 pm, 3:00 PM

    Dear Admin, Bsnl is not giving minimum 512kbps speed as per Trai regulations. So I request you to please look into the matter and show this before TRAI and ask them to take an action about minimum speed of broadband.
    -Your daily reader.

    Reply
  • raj January 19, 2014 9:12 am, 9:12 AM

    IT minister of AP says 4G 1GB will cost Rs35 after negotiations with reliance & airtel.Hope this becomes reality soon.

    Source: eenadu paper

    Reply
  • Raghu January 18, 2014 11:44 pm, 11:44 PM

    i want BSNL to introduce online recharge for Old Sancharnet(now BSNL.in) e-mail customers. they say go to CSC office and do the Recharge. Hope Tarun sir or Chethan Sir can help me out in bringing online recharge for Sancharnet e-mail customers . Expecting ur help.

    Reply
  • RAGHU January 18, 2014 11:41 pm, 11:41 PM

    @Chethan S
    will we see upgrade in Speeds in business users? Pl check and reply as u have not replied to my point

    Reply
    • Chethan S January 19, 2014 11:30 am, 11:30 AM

      Apologies for not replying. Unfortunately, we have no update on speeds for business users. Present upgrades are limited to home users as detailed above.

      Reply
      • Raghu January 19, 2014 1:33 pm, 1:33 PM

        Thanks Mr Chethan pl check with BSNL and revert ASAP. i want BSNL to introduce online recharge for Old Sancharnet(now BSNL.in) e-mail customers. they say go to CSC office and do the Recharge. Hope Tarun sir or Chethan Sir can help me out in bringing online recharge for Sancharnet e-mail customers . Expecting ur help.

        Reply
  • Darshan Malu January 18, 2014 4:29 pm, 4:29 PM

    BSNL launched insta-recharge
    Its really awesome recharged in just a minute
    portal.bsnl.in/RC1/aspxfiles/instarecharge.aspx
    Telecomtalk should make an article on it……

    Reply
    • Chethan S January 18, 2014 6:26 pm, 6:26 PM

      Thanks Darshan for the tip. We have published an article with credits to you! :)

      Reply
      • Darshan Malu January 18, 2014 8:46 pm, 8:46 PM

        Thanks For the credits…

        Reply
  • sai January 18, 2014 12:53 am, 12:53 AM

    remove HOME and BUSINESS for FUP plans …recently shop and business users are choosing others..

    Reply
  • Kingston January 17, 2014 7:52 pm, 7:52 PM

    In Chennai, we don’t have private broadband operator like Beam in AP and we don’t have option of 512kbps unlimited at the rate of Rs.500.

    Reliance Broadband is there but its coverage is very limited only.

    Airtel and BSNL broadband are there everywhere in chennai but they don’t have any 512kbps unlimited plan at around Rs.500

    Chennai people paying more for just 512kbps unlimited. Reason here operators option is very less.

    Reply
    • raj January 18, 2014 12:34 am, 12:34 AM

      I know it buddy.Out of all metro cities,chennai has worst internet coverage.
      The only ray of hope at present is aircel 3g.It has the best 3g offers compared to any operator & any circle.

      Reply
  • Samiran January 17, 2014 7:16 pm, 7:16 PM

    Relinace 4G price Could be – 5GB @ 300 Rs,10GB @ 500 Rs and ….

    Reply
  • sugu January 17, 2014 5:08 pm, 5:08 PM

    Good move by BSNL… I am BSNL BB user for the past to years and i must really say is been quite good! I have faced speed issues 4-5 times only.. the network is always up.. but for 3days, i didnt get DSL.. at first i thought it was network issue and didn’t bother since i had 3G data.. today, I complained in the morning and by afternoon, they rectified it and my plan is 2Mbps (I get 1.8Mbps) but now i am getting around 3.5Mbps!!
    BSNL KOTTAYAM FB Page is also awesome… responds to your queries immediately

    Reply
  • S. Amol January 17, 2014 3:17 pm, 3:17 PM

    In Maharastra still paying with 256 kbps for 1100+

    Reply
  • wasim January 17, 2014 3:05 pm, 3:05 PM

    I’m planning for a Internet connection in Mumbai, Andheri. Can anyone suggest me one with good speed nd affordable

    Reply
    • Kunal January 17, 2014 6:02 pm, 6:02 PM

      MTNL’s 550 unlimited plan wud good if 1mbps is enough for u !

      Reply
    • Gavin Mathos January 18, 2014 7:28 am, 7:28 AM

      The Fastest & Cheapest Broadband Internet Service Provider in Mumbai City is Home System Pvt. Ltd. You can search their Offical Website on the Google.

      Reply
  • ilyas January 17, 2014 2:47 pm, 2:47 PM

    i am from warangal…bsnl needs to improve its customer service..they come 1 week after we give any complaint..what the use of increasing speeds when they dont address customer problems…beam is expanding in other districts of ap also..

    Reply
  • Rajesh January 17, 2014 2:35 pm, 2:35 PM

    What the hell, i am paying Rs.599 for Airtel broadband which is till 5gb 2mbps and rest 512kbps. Why these people are cheating in location wise/ BSNL is pan india, when they can offer in hyderabad why not in chennai.??? like hell…

    Reply
  • sai January 17, 2014 2:07 pm, 2:07 PM

    good initiative by BSNL…. beam is not competitor to BSNL.. BCZ BSNL is providing pan india service and strong penetration in rural areas all not entering and which are really getting losses. for that they are providing slow speed plans

    Reply
  • raj January 17, 2014 1:54 pm, 1:54 PM

    This move by bsnl may improve its condition in those towns/cities that are mentioned in the table, but people will stick to private ISP’s in other towns till bsnl brings those plans to them.

    Reply
  • raj January 17, 2014 1:41 pm, 1:41 PM

    BSNL too late in AP.Already there are private ISP’s which covered many towns in AP.
    In my home town (bhimavaram) excell broadband has good plans

    Speed FUP Post-FUP Monthly
    1 Mbps 20 GB 512 Kbps 500
    3 Mbps 30 GB 512 Kbps 750
    5 Mbps 30 GB 768 Kbps 900
    6 Mbps 40 GB 1 Mbps 1000
    8 Mbps 40 GB 1 Mbps 1200

    Excell broadband has covered most of the towns & plans vary.
    excellbroadband.com/serviceplans.html?area=#location

    Reply
  • sandeep January 17, 2014 11:03 am, 11:03 AM

    still bsnl not improved i am from anantapur local internet providers giving 2Mbps for RS 500 with unlimted download so why we want to take BSNL

    Reply
    • umapathi January 17, 2014 1:24 pm, 1:24 PM

      can u mention which one provides you the service .

      Reply
  • Vineesh January 17, 2014 10:50 am, 10:50 AM

    Beamsfiber plans are cheap for home user
    We need a operator like them in whole india.
    Here in kerala bsnl has major broadband customers. increase speeds for kerala users too. Asinet broadbant 4mbps night unlimed plan is best and cheaper plan @512 rupees +tax per month with 4gb day usage

    Reply
    • Tharun George January 17, 2014 12:32 pm, 12:32 PM

      Asianet has revised its night unlimited plan. Now only unlimited from 2am-6am. Old customers can still enjoy 2am-8am unlimited.

      Reply
      • Mohan January 18, 2014 11:28 am, 11:28 AM

        I want to have a look at asianet broadband plans.Are the plans uniform across kerala? Pls share the link.

        Reply
        • Tharun George January 18, 2014 11:47 am, 11:47 AM

          Yes all are uniform. First confirm you location has Asianet broadband. For data plans check asianetdataline.com/package.aspx

          Asianet is faster and cheaper than BSNL. It also has 24×7 customer support. It take only 48 hours to get connection. Provides free WiFi modem for annul payment.

          Reply
  • rahul maurya January 17, 2014 9:44 am, 9:44 AM

    When will BSNL increase it’s nationwide plan’s speed??????????

    Reply
    • BP Singh January 22, 2014 12:02 am, 12:02 AM

      Soon…!! keep a close watch on BSNL.

      Reply
  • Sushant T January 17, 2014 9:39 am, 9:39 AM

    I had a BSNL broadband around 7years back and that time i used a lot and my bill came Rs 10000/- so that time i didnt pay that bill and took another connection from BSNL nly but yesterday a letter arrived from them that if i dont pay the bill i.e 10000rs+5000rs fine within 15days they will file a case against me and there after i have to pay 40000rs
    Confused what to do my father suggested to pay the bill even that time when bill was 10000/- and now too but i didnt allow to pay but now feeling very frightened by the case n all

    Reply
    • BP Singh January 17, 2014 11:31 am, 11:31 AM

      Being a Govt enterprise, a case filed on you will be seriously followed up so you must pay the bills else Law of the land will take its own course of action and heavy penalty will be sought. Infact, if you get yourself in a litigation then you won’t be given passport even if u need anytime in life.
      I advise you to visit AO of the BSNL and seek some discount on ur charges.

      Reply
    • Tharun George January 17, 2014 12:44 pm, 12:44 PM

      If you don’t pay they can take legal action. It will be expensive for both BSNL and you considering Advocates fee and court fee.

      Best option is go for BSNL SAMADHAAN – Special Relief Scheme for Disputed Bills Settlement under Broadband Services. Check BSNL website.

      The other option is go to consumer court and other forums with complaint against BSNL. Will take many years to settle and you will spend time and money.

      Reply
    • Tharun George January 17, 2014 12:51 pm, 12:51 PM

      I have checked BSNL website. bsnl.co.in/opencms/bsnl/BSNL/services/broadband/special_relief_scheme.html

      Special Relief Scheme Samadhaan : For settlement of disputed bills of Broadband services shall be applicable for a period of 7 months from 01-09-2013 to 31-03-2014.

      Pay Rs. 750/- for excess usage (beyond the admissible limit as per plan) for first 5 GB per Bill and the remaining excess usage (if any) beyond 5 GB @ Rs. 100/- per GB or part thereof per bill. This settlement shall be applicable individually against each disputed bill.

      I think you can solve the case with Rs 3000 or less. So hurry up settle it as soon as possible.

      Reply
      • Sushant T January 17, 2014 7:12 pm, 7:12 PM

        Thanks a lot for the suggestion….I went 2day to BSNL office they were so kind and explained me everything that what would.happen if i not pay….I straight way said do some settlement and offered them 12000rs…They called some persons and finally done deal with 13000rs….Gave them Cheque they said they can offer 200rs/month discount on my landline bill for next 24months….
        So even i happy and they too were happy. …
        But really i understood that paying the bill at that time nly was good simply waited for so much months and nothing in hands…
        That time i was kid and broadband was new for me so day-night nly broadband and due to which wasted 10k money

        Reply
        • Tharun George January 17, 2014 7:57 pm, 7:57 PM

          Why you pay 13000? Didn’t you get any discount under BSNL SAMADHAAN – Special Relief Scheme? How much was your usage to generate Rs 10,000 bill?

          Reply
          • Sushant T January 17, 2014 9:57 pm, 9:57 PM

            They firstly said that the bill was too old and calculating interest it will go very high….i didnt know abt the BSNL SAMADHAAN relief scheme….They were refusing for 12000rs also then finally made a deal with 13000rs and again i got discount 200rs/month for 24months i.e again 4800rs discount
            I will go tommorow again to BSNL office and will say them abt the BSNL SAMADHAAN scheme Lets c if they can give me some more discount
            And abt the usage i dont have any idea bcuz that time i threw the bill and now bfore 2 days nly letter arrived no bill was attached with it In BSNL office i didnt.asked abt the usage nly went to the manager over there said him that i am ready to pay do some.settlement and i finished my case….
            Then too thx for telling abt that scheme i will go 2marrow definately

            Reply
            • Tharun George January 18, 2014 7:38 am, 7:38 AM

              You should go and get your discount. We all make mistakes and uses excess. 7 years ago the data rate for excess usage was over Rs 1/MB. You may have used about 10GB back then for getting Rs 10,000 bill.

              We all know 10GB is worth less than Rs 1000. Under SAMADHAAN scheme you will get a similar discount.

              Reply
              • Sushant T January 18, 2014 11:48 am, 11:48 AM

                Thanks a lot my over usage was 12gb and 1gb which was free with that scheme so total 13gb…..
                I said them the.scheme they said that i should start that connection again for getting that scheme so i started the connection and it got solved like this..250rs rental+750rs for 5gb usage and remaining 7gb 700rs+180rs(tax) and some other charges got solved in 2050rs and i got the same number again that was 7 years old and one of VIP number…..Thanks a lot @Tharun George u r really genius thanks for your so much help……AgaiN thanks a lotttt…My father was so happy

              • Sushant T January 18, 2014 11:58 am, 11:58 AM

                Also but yesterday which 13000rs cheque i gave them yesterday they said that got deposited so they cant initiate refund so i said them to startBBG Combo ULD 1425 plan with annual payment 15675rs and remaining balance i.e 2675rs i paid cash…..

              • Chethan S January 18, 2014 12:17 pm, 12:17 PM

                Wow Tharun, you helped Sushant save some hard earned money. I whole heartedly appreciate both you – Tharun for providing guidance at every stage and Sushant for carrying out the advice. Congrats Sushant for the VIP number!

              • Sushant T January 18, 2014 2:40 pm, 2:40 PM

                The best part is a person of BSNL came at 1:30pm and joined the confection and my landline started they said I have done broadband lining if I an able to start ‘t myself the broadband I can start else on monday the broadband personwill come and start the connecton but I knew how to join the writes and stated the broadband.Tyre speed is superb….Thanks 2 Bsnl and @tharun george

              • Tharun George January 18, 2014 5:56 pm, 5:56 PM

                Wow you just saved Rs 11,000 just by my advice at TT. BSNL was one who should give the advice, but instead they tried to get your Rs 13000.

                I think TT should start a dedicated portal for solving consumer telecom complaints. I know there are lot of persons out there who need help. There are website like compliantboard. But they are just for angry negative reviews about company. They never solve your problem. TT should take the initiative.

              • Sushant T January 18, 2014 9:53 pm, 9:53 PM

                Actually it was not the officer fault..They actually didnt know abt it…I just took a print out of the page u sent me.and opened same url front of them in their pc…He then called some person at very much head and within 5min he gave me a bill of 2050rs according 2 that SAMADHAAN plan…He also said that they can refund that 13000rs but it may take many months..So he insisted to put that money in my account and take some plan with annual or half annual payments…and i wanted the same plan and i said him to do connection today itself and they have done it within 2hrs…and many people said that the person who come takes some money but he didnt took a peny..and i offered him to take some tea/coffee but he said he took it bfore coming and refused it….
                But really i liked the way the BSNL treats like i went directly to the manager and no one said me anything and behaved so well and i done all this work within 20min like i went at 10:05am and was out at 10:22am(exact).Why should i go for other service provider…We all in our home use BSNL including broadband,mobile,landline,FTTH(office) Total we have 18 connections.And even there 3G is available everywhere…Really i m very impressed by this…And what #tharun george said is correct they should make something on TT for advicing against complaint…Thanks again TT grp & BSNL too

    • sai January 17, 2014 2:12 pm, 2:12 PM

      visit AO bsnl and move lok adalt in near court they will compensate… not only BSNL all putting cases on defaulters…

      Reply
    • Sushant T January 17, 2014 7:03 pm, 7:03 PM

      Thanks…but i have paid total 15000rs today……

      Reply
    • SS January 17, 2014 8:35 pm, 8:35 PM

      Oh its good that its settled else you may get screwed. Once i was screwed with Rs 150000 (don’t remember exactly) bill overusing Tata Photon +. Company had to pay entire bill. (It was a corporate connection).

      Reply
  • Radhika January 17, 2014 8:49 am, 8:49 AM

    BSNL has not changed any FUP limits,even after “”TRAI guideline, making it mandatory for every Broadband service provider ( Wireline – ISPs) to offer minimum download speed 512 Kbps as “broadband’ and reports the number of broadband subscribers..!”" BSNL Site still shows the same 256kbps crap,to confirm i went to my nearby BSNL office to enquire,but they said they dont have any such update regarding Speed update..
    ——————————–
    telecomtalk.info/trai-classifies-minimum-broadband-speed-as-512kbps/112448/
    bsnl.co.in/opencms/bsnl/BSNL/services/broadband/BB_home_only_unlim.html

    Reply
    • rahul maurya January 17, 2014 4:13 pm, 4:13 PM

      Iska koi to option hoga ki kaise BSNL ko iske liye force kiya jaye?????

      Reply
  • manu January 17, 2014 6:06 am, 6:06 AM

    In kerala bsnl evdo gives unlimited 3mbps speed with 750 plan for one month.

    Reply
    • mridhul January 17, 2014 6:09 am, 6:09 AM

      yes…. bsnl evdo in kerala 750 unlimited 3mbps plan without any FUP.

      Reply
  • Raghu January 17, 2014 1:59 am, 1:59 AM

    @Chethan S
    will we see upgrade in Speeds in business users? Pl check and reply

    Reply
  • vivek January 17, 2014 12:48 am, 12:48 AM

    BSNL is making progress in AP circle. Here in northern region FTTH service is missing. They have plan for FTTH on website but do not provide connection since they had not laid optical fiber.

    1 week ago when i visited bsnl office to apply for fiber connection, the response i got was something like this ” We don’t have optical fiber in your area(not even in city), if you want to get a connection, you have to get 12-14 customer in your locality who can apply for fiber connection along with you. Then only you will get the connection”

    Just waiting to see what reliance 4g can offer, since 2-3 ago they have started laying optical fiber in my city and covered most of the city area.

    Reply
  • Jiten January 17, 2014 12:27 am, 12:27 AM

    Nice move…. Great speed.

    Reply
  • sahil January 16, 2014 11:28 pm, 11:28 PM

    Crazy pricing. I pay 620/month for mtnl delhi and i only get first 2gb @ 2mbps and 512kbps post consumption of 2gb.
    Mtnl delhi, what are you doing?

    Reply
  • BP Singh January 16, 2014 11:14 pm, 11:14 PM

    It seems AAP effect… ooops….TelecomTAlk effect on BSNL.
    Now we feel jealous that why BSNL not offering such mind blowing plans in our city.
    The offers are superb…!! Comparing the honesty in BSNL & no extra luxuries involved.
    Unlike Private operators, BSNL do not charge any fees for rectification of fault. And never Increase tariffs without any pre-info.

    Can writer throw some light on Installation and Maintenance charges in BEAM services.?

    On bsnl net, I usually consume 7-8 gb monthly on songs download, gmail, facebook, online shopping, social networking and reading TT. ;-)
    whats say readers..!!

    Reply
    • Rama January 17, 2014 12:03 am, 12:03 AM

      @BP Singh
      You more or less look like a BSNL Employee.Its good to be loyal to the company you work for but Honestly speaking I find the services of BSNL degrading day by day.I was previously a user of BSNL broadband.I am currently using airtel broadband and I am very much satisfied with what airtel has to provide.My first issue with BSNL was when the telephone line from my house got broken because of some reason.I called the BSNL helpline and they sent a service guy.He said me the wire is broken and needs to be replaced.I said him that I already have additional wire in my house and he can use the same.He refused to use the wire which I already have and charged me extra for new wire even though both the old wire which I had as a surplus as well as the new wire were exactly the same.So you see your BSNL employee has indirectly charged me for maintainence and support.The second issue I faced with BSNL was a downtime of 2-3 hrs every 3 or 4 days which is very irritating since the broadband is the primary source of internet in my house and any kind of downtime causes serious hinderance in the functioning of IM apps and email.The third issue is even though I have applied for a 1 mbps broaband connection I never find my speed going above 200kbps(on speedtest).I finally decided to apply for a 2mbps airtel broadband connection.I agree that tariffs are higher than BSNL but qos is excellent.I have not faced a single downtime till date.Speeds are always above 1.8 mbps on speedtest.I think that you may now tell me that I must make a complaint to the higher authorities but why do you always expect the end customer to make the move rather than yourself(BSNL) making the move to address all the issues faced by your customers like most private companied do.I am pretty sure that I am not the first human being on earth to face issues with BSNL broadband.Other people may have reported issues to you before me,so how hard is it to figure out that an issue pertaining with one user might be applicable to others as well(Rocket Science?).Hoping that you may rectify the issue for other BSNL users in my area I am giving you my pin code which is 600039.No offence meant I am just telling the issues I have been facing with BSNL.At the end all I want to say is that customer trust is very important and once its lost its very difficult to gain it back and BSNL has been losing it rapidly.

      Reply
      • Akhil Mohan January 17, 2014 8:14 am, 8:14 AM

        Totally agree with u. I also faced the same issues with BSNL,finally lost hope. now using idea 3g. its a pity that no other operator is providing broadband here.

        Reply
      • Radhika January 17, 2014 9:02 am, 9:02 AM

        +1

        True face of BSNL..you are not alone,i can bet only a small ratio of users will find BSNL BB satisfactory among all indian BB users…

        Reply
      • Bandhan Preet Singh January 22, 2014 12:16 am, 12:16 AM

        @ Rama,
        can u pls send me your Line parameters screenshot at bandhanpreetsingh@bsnl.co.in

        Reply
    • Chethan S January 17, 2014 10:15 am, 10:15 AM

      Beam does not charge any installation fees for fixed term plans. In addition to that you need not pay anything for modem/router as they are not involved at all! It’s just a cable which needs to be plugged on to Ethernet port and login via a webpage. No additional setups involved. Adding to that you get free antivirus from Symantec (Symantec Endpoint Protection).

      Reply
      • Anu February 23, 2014 11:21 pm, 11:21 PM

        What are the fixed term plans available with beam? can u please elaborate?

        Reply
  • Darshan Malu January 16, 2014 11:10 pm, 11:10 PM

    Superb….Hope so they imply same plan on maharashtra

    Reply
    • Weir January 17, 2014 1:01 am, 1:01 AM

      In our dreams only bro…Such Plans for MH…No way
      oh wait a minute
      Untill we see similar plan or lesser than that on Reliance JIO

      Reply
      • Darshan Malu January 17, 2014 9:33 am, 9:33 AM

        Yeah even i am waiting for it bro….

        Reply
      • Abhijit January 17, 2014 11:03 am, 11:03 AM

        yes.. BSNL BB subscriber base is high and service quality, maintenance in MH is not that good.. Jio/AirTel will only be the option!
        I have heard that private players in metro cities are offering good home user plans with speed of 50Mbps (with CAP).

        Reply
  • sihw January 16, 2014 10:56 pm, 10:56 PM

    good move.

    Reply
    • kundan April 21, 2014 12:30 am, 12:30 AM

      Can’t we demand same tariff for my city like ap circle ? If yes how ? if not why ?

      Reply

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