App Review: Paytm Mobile Recharge (Android)

paytm-new-Android-app-reviewLast year I covered a review of the Online Recharge Site – Paytm. As the technology is tending more towards mobiles and tablets every day the need for a mobile Application with respective web services is also increasing and so did Paytm with their Mobile App as a solution for Android platform. Though an app of Paytm is previously available, it lacked many features but it’s not the case with newly launched app.

What facilities can we avail with this app?

You can recharge any Mobile, DTH and Data card with this app. (Same as the Web UI did)

The application automatically detects the Mobile operator while entering the number as long as you have not availed MNP facility previously on that number. If you have availed MNP please reconfirm the Mobile Operator and proceed with Amount. Once after you logged into your account you can directly use Paytm cash. You can even get some support for any problems or confusions arising in using the app through the Help section of the app.

For Coupon Lovers: Those who love to get benefitted with some exta Toppings adding value to their money can now select coupons of their wish from the listed coupons in a similar way you can on Website.Select your copons and proceed to payment where you can confirm and add any promo code.

paytm-app-payment-mode

Payment Mode: More Payment options are added unlike previous app which used to fail with debit payments which included a 3D secure pin feature. Now within the app itself you will be redirected to WebPages where you need to enter any within the bank pins or passwords for payment confirmations.
You have got Net Banking (All major banks though some are missing will be added soon), Debit Card and Credit card as various payment mode options including Paytm cash.

paytm-app-payment-mode

In case of failed transactions you have also got a page that will confirm you a retry of the same recharge or proceed with a fresh recharge by editing the previously entered details making the app a recharge destination from Paytm for Android platform.

You can access Mobile version of Paytm on any Mobile browser using m.patm.com and experience the power of Top Up on the go.

What I found is missing?

1. As soon as i started using the app the very first feature i found missing is the essence of Paytm’s more demanding feature – Top up or Special Recharge option which is available in the previous version of the app is not available in the latest version.

2. Ability to add Paytm cash within the app is also missing. You need to access web again to add Paytm cash to your account. I hope the missing features will be added immediately in any pipelined update, Paytm are you listening?

3. Home, back, start a fresh recharge, exit buttons are also missing which are a bit irritating.

So, as of now you can TOP Up any Mobile within the app as the Special Recharge option is missing, i even have not tried it. You can download this free Paytm Android app from Google Play. Have you used this app, if so what’s your experience with it?

This Article Was Written By: Srikapardhi

Srikapardhi - Customer Data Analyst / Senior App Reviewer

An Electronics & Communication Engineer who love to play with mobiles & apps.

{ 31 comments… add one }

Leave a Comment

  • Kaustubh February 28, 2013 at 4:56 pm

    The best way to use this way app is to put money into the PayTM Casg (Virtual Wallet) from your PC with broadband connection, hence no chances of transaction failure.
    Then from mobile you can top-up as and when you need, zero risk involved!

    Reply
  • priyanka February 28, 2013 at 12:08 pm

    hey ,i am trying to recharge my number through smartphone using paytm ,but the problem is that after entering userid and password ,submit button is not there.so i am not able to recharge my mobile .Do you have solution of this problem?

    Reply
  • deby January 16, 2013 at 12:33 pm

    I have downloaded this app, Whatever you have mentioned in ‘Features missing’, all are available now. It works as expected ..

    Reply
  • Prasenjit October 14, 2012 at 11:22 am

    @Manoj Thakur
    Manoj,
    You are absolutely right. I have paid a Vodafone Post Paid bill, twice, .Twice, I have followed the usual norms and at the end point there popped up a message, that they are sorry, but this transaction could not be processed due to some reasons. My bank statement is showing that the amount has been deducted twice, when I have written to them, they accused the “biller”, i.e. Vodafone. Vodafone has given me assurance, but this indifferent stance has made me determined, that, I must not tread the way of Paytm.

    Reply
  • raj October 14, 2012 at 1:25 am

    both paytm and mobikwik have limitation.you cannot recharge for customized offer(specific to single customer like RC91) rechargefreak is able to do this.

    Reply
  • Manoj Thakur October 13, 2012 at 12:10 pm

    sujit :
    @Manoj Thakur
    exactly..
    even i am facing the same issue with sbi and idbi.
    i had even wrote to paytm and nowadays they have become so arrogant that they bluntly said that this is an issue with my bank.
    I find mobikwik better than paytm..
    even mobikwik has an app… give it a try

    Yes exactly, Mobikwik is better than Paytm. I use it mobikwik now instead of Paytm now.

    Reply
  • madhav October 13, 2012 at 10:01 am

    what the fun is a app, paytm is the worst site in recharges, it never does a recharge on virgin and idea mobiles. other sites are much better guys.

    Reply
  • Kingston October 13, 2012 at 9:57 am

    Mobikwik is much better. Their mobile website (mobikwik.com/m) working great even in java mobiles. Paytm mobile website still not supporting java mobiles. Mobikwik also have java as well as android app. You can add mobikwik cash through debit card and net banking in their mobile website.

    Reply
  • Ashish October 13, 2012 at 9:54 am

    haha…my previous comment was deleted, why? because i wrote some facts which were true

    Reply
  • mausam October 13, 2012 at 9:01 am

    Mobikwik is cool…..using it since years..neever felt tryin ny other website

    Reply
  • Jaswanth Roy October 13, 2012 at 8:35 am

    Recharge through Paytm website is always risk some. For failed transactions they will never return refund after reminders only they will initiate the refund. But lately they retain the failed transaction amount into their amount and we have to use that failed transaction amount through their website only. Here are the tips: 1. Most of the banks offer online mobile refill through their net baking, use this for recharge and you will credited only when it is accepted by the service provider and you will never lose your money. 2. Almost all the service providers offer online recharge through their websites for all types of recharges (topup, stv, 3g etc) by credit/debit cards, also other type of cash cards which you can always purchase for a value and net banking payment, acceptance is instant and even if it fails (very rarely)amount deducted refunded promptly without any reminder. If for any reason you would like to recharge other than bank net banking refill service or service providers online recharge facility, choose “RECHARGE IT NOW” website which is transparent, prompt and no extra charges, offers many free discount coupons on successful recharges, above all you would never require to remind for the failed transactions as it always send you email regarding both the successful and failed transactions instantly and money is refunded immediately and your bank will reflect it in couple of days . Initially, I started using Paytm only, but when its business volume grown, it started playing retaining failed transactions amount on their fund instead of refunding though it is a group company of TIMES OF INDIA . TRY EITHER OF THESE TWO ONLY 1. Bank net banking mobile refill service wherever is available or Service providers recharge facility through their website only. If either of these not possible better choose “Recharge it now” website, you will never regret. Enjoy safe recharge and avoid unnecessary frustrations .

    Reply
  • Rajesh October 13, 2012 at 8:30 am

    It is very good apps, i used many times for dth and mobile

    Reply
  • raj October 13, 2012 at 3:17 am

    mobikwik jar application rocks, even though you must have mobikwik balance before recharging.Here also STV option is missing.Just takes 5 sec for recharge.

    Reply
  • Ashish October 13, 2012 at 1:59 am

    Somehow i feel that this is a sponsored article, because it has not compared this app with other available app and while I type this I can see paytm ad on the right side of the page..

    Reply
  • Md Mahtab Alam Ansari October 13, 2012 at 12:26 am

    I am using payworld service. Payworld has also a app which allow you to do the both recharge i.e. Special recharge and general recharge. To know more about how it work visit htt://payworldindia.com

    Reply
  • Naved October 12, 2012 at 10:48 pm

    ngpay is better

    Reply
  • Mahesh Makvana October 12, 2012 at 8:17 pm

    I’d honestly say that PayTM is the No. 1 Online Mobile Recharge site and the Android App is awesome.

    I have tried so many online recharge sites, none of them worked as good as PayTM. From past few months, I’ve been recharging my smartphones with PayTM and none of the times it has failed in doing recharge.

    Keep up the good work PayTM guys and wish you all the best to grow up as a large company in India !!

    Reply
  • Movers And Packers In Mumbai October 12, 2012 at 7:11 pm

    Hi, Sbi More Option For Net banking Mobile recharge

    Reply
  • Ashish October 12, 2012 at 7:02 pm

    Try NGPAY app…its much better than this one..

    Reply
  • Anup October 12, 2012 at 6:19 pm

    Better to use SBI freedom application to recharge mobile and DTH.

    Reply
  • Mahesh October 12, 2012 at 5:20 pm

    yes
    paytm services are worst in case of any failed recharge even they did not refund money after many follow up with there customer care service……………….

    Reply
  • Rahul October 12, 2012 at 4:41 pm

    why not use the carrier’s own website for recharge?

    Reply
  • R R Kumar October 12, 2012 at 4:35 pm

    paytm is a fraud website. I too lost money few months ago. Better recharge through operator website. Paytm never returns your money…chor website

    Reply
  • S.Sudhakar October 12, 2012 at 4:22 pm

    To Manoj Thakur :

    Cool man. Try ezrecharge.in to recharge BSNL STVs. They will charge a small amount as internet charge. But you will find the additional charge as reasonable. Try and see.

    Reply
  • sujit October 12, 2012 at 3:19 pm

    @Manoj Thakur
    exactly..
    even i am facing the same issue with sbi and idbi.
    i had even wrote to paytm and nowadays they have become so arrogant that they bluntly said that this is an issue with my bank.
    I find mobikwik better than paytm..
    even mobikwik has an app… give it a try

    Reply
  • Rahul October 12, 2012 at 1:55 pm

    programmers can get the carrier name easily… it should be the company who makes this app who should gear up with mnp challenge n solve it.

    Reply
  • Manoj Thakur October 12, 2012 at 1:48 pm

    Paytm is becoming worse now….maximum recharge denominations are being failed. I have two debit cards- one is master debit card of SBI and other is Visa Debit card from IDBI. When I try to recharge on Paytm using any of the above described cards, the recharge gets failed. I thought it was a problem from banks’ end but no it was from Paytm’s end. I can recharge through Mobikwik website using both the cards. When I mailed to Paytm Care, there is no response to my problem. After few days, I got a mail from Paytm care that my problem is resolved but when I tried to recharge, same problem occured. Special recharge denominations of BSNL are being failed like STV 175 (BSNL-BSNL LOCAL N/W free in Himachal Pradesh) and STV 500 (BSNL-BSNL NATIONAL N/W FREE).

    Reply
  • Srikapardhi October 12, 2012 at 1:02 pm

    @Asit Paul
    Yes,Acquiring MNP Data base it a bit tough particularly when users keep on shifting operators. But the feature is pipelined in coming versions including web as far as i heard from them.

    Reply
  • novicefreak1 October 12, 2012 at 12:41 pm

    “”"What I found is missing?

    1. As soon as i started using the app the very first feature i found missing is the essence of Paytm’s more demanding feature – Top up or Special Recharge option which is available in the previous version of the app is not available in the latest version.”"”"”

    Absolutely true…..the feature of topup/recharge is missing on main screen, user has to find out the way using the sidebar, and then the menu opens up…..I lost few bucks here…… because I had to do a spl recharge but by default top was selected and the recharge amount was not all credited in my account…I called operator cc and all nonsense happened for one or two times then I realised to dig out few options in main screen,,,,I did not notice earlier that side bar has the selection menu!!! For me this is poor design from paytm revised version app.

    Reply
  • anil October 12, 2012 at 12:37 pm

    nice review and love the paytm app.

    Reply
  • Asit Paul October 12, 2012 at 12:36 pm

    Recharging MNP numbers by PayTM is a pain.

    Reply

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