Airtel Was The Only Operator To Offer Support Over Social Media on the Eve of New Year

Follow Us

No doubt every one will be busy with something or the other spending their last moments of the year on the eve of New Year with celebrations going high all across the globe. As always we have had our watchful eyes on whats going in Telecom and to our observation we found that Airtel was the only operator in India to offer support or at least respond over Social Media (twitter) even on the eve of new year.

Let us have a quick look at the twitter time lines of the most active operators on Social Media.




Airtel Twitter Activity : You can clearly see Airtel responding to users even on 12:52am

Airtel Twitter

Vodafone India's Last Twitter Activity : Vodafone at 8:00 pm on 31 Dec 13 

Vodafone Twitter

Idea Cellular's Last Twitter Activity : Idea Cellular on 9:18 PM - 31 Dec 13

idea twitter

Tata Docomo's Last Twitter Activity : Tata Docomo on 7:25 PM - 31 Dec 13

tatadocomo twitter

I have taken care to show in the screenshots the last Active status of the operators of respective social handles as well.

Though Network outages can't be avoided in those peak times as all the Voice channels will be over loaded and we face lot of issues for which we can't blamed on any operator.

But during our observation we have come across some embarrassing situations where users started abusing operators in a very bad way due to Network issue.We have come across such a case with Airtel and it was dealt in a way to make short and professional. Well done Airtel !!

twitter absuses

airtel twitter

From the above, it is very clear that @Airtel_Presence is the only twitter handle among all the Active Operators on Social Media who is actively taking complaints/responding to their users even during those memorable times.

What do you say Readers? Have you faced any Network outages during the eve of New Year? Do let us know your support experiences by operators via comments .

Reported By

Telecom Analyst

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

Recent Comments

Faraz :

Does Bharti Hexacom provide Airtel 5G services in N.E and Rajasthan Or Both are offering 5G seperately ? Who bought…

Bharti Hexacom IPO Set for April 3, TCIL to Sell…

Faraz :

Nice.. & BSNL 60 Mbps is even perfect plan for many if there are more than 5 devices connected. Many…

BSNL 60 Mbps Plan is Likely One of the Best…

Faraz :

Budget phones have degraded more than any other budget phones since pandemic. They are still selling some craps like Helio…

POCO C61 to Launch on March 26, 2024

shivraj roy :

i feel Vi has improved than what it was in 2022 i usually get around 8-10mbps in very heavily dense…

5G Users Consuming 3.6 Times More Data than 4G Users…

biswadeepmondal :

JioAir Fiber is working very well in KPA & HLR. Sadly they don't have any data only plan.

REP: Airtel Expands Network Footprint in Bankura District of West…

Load More
Subscribe
Notify of
12 Comments
newest
oldest most voted
Inline Feedbacks
View all comments