Airtel today announced the launch of My Account services for prepaid customers across India.
Airtel my account service will offer customers in tracking of prepaid account in real time basis which will help customers to cope up with faulty balance eduction.
Remember our earlier post in which we said that AirTel and Vodafone will soon come up with My Account services for prepaid subscribers and it looks like Airtel wanted to make a first mover advantage which made them to launch the services.
The Airtel My account services currently offers the following features.
a)Details on balance and validity.
b)Start/Stop any Value Added Service.
c)Auto suggest customers which is the best tariff to opt for depending on the usage.
d)Shows the current call tariff details.
e)One can also activate Airtel 3G online.
f)The last 5 recharge details and the details of last 5 VAS debit which took place.
g)One can also avail the Airtel PUK code online using the my account services.
h)Offers customers to file complain related to network coverages, call drops, faulty billing etc.
First look at Airtel Prepaid my account services.
RAJIB DAS September 19, 2012 at 5:30 pm
MAY NO. IS OFFER ALAT BUT NOT BELENCE MAY ACCOUNT
Kaushik Roy February 15, 2012 at 10:53 am
You cannot register Sirji
Everytime you have to enter new password sent to your mobile by Airtel (121)
You cannot choose any password of your choice
that registration matter available in Postpaid and Broadband only
Raghu February 14, 2012 at 11:42 pm
@Tarun
TT told that Vodafone are going to launch ” MY ACCOUNT SERVICES” what happened to that? i saw the website and it is not started yet.
Tarun February 14, 2012 at 11:51 pm
@Raghu
They are in the process will be launched anytime soon …. !
Kapil February 14, 2012 at 5:40 pm
loop mobile started this service before launch by airtel voda. loop rocks.
anuj February 14, 2012 at 12:00 am
@Bipul
Use ICICI internet banking. It requires an OTP sent on registered users mobile to LOGIN and not for transaction. For transaction verification, they have different system called number against letters grid for net banking and 3D secure PIN for card payments (its RBI rule to have 3D secure password compulsory).
There is an increasing need of high security for web sites which contain sensitive information and OTP is BEST and MOST effective way as passwords are never stored on servers and no question of multiple accounts being hijacked by hackers, which is happening often these days.
ravin February 13, 2012 at 4:30 pm
Airtel is not even able to inform tariff details for prepaid users on its website as it alsway shows Error 401 or something like that.
Chandy February 13, 2012 at 12:26 am
“Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, you @ your .address and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
IBM_HTTP_Server Server at airtel.in Port 80″
This is how Airtel.in. trouble some site. morechances to loose money while making e-payment due to transaction timeout. Difficult to get unbilled usage/ others tabs or even the feedback section working
PD February 12, 2012 at 12:55 pm
Not able to register in MUMBAI circle. The “user registration” form has pull down menu only for “Postpaid mobile services” ! Now what ?
Subash February 12, 2012 at 11:59 am
Uninor is the worst ,As Uninor License are cancelled, They have started once again to deduct money from every customer by activating any VAS from their side and not giving any refund. TRIA SHOULD TAKE A STRICT ACTION AGAINST UNINOR . And Why Uninor does not Have My account Services on their Website?????
HARSHAD February 12, 2012 at 10:05 am
aMAZING SERVICE..
KOU§IK February 12, 2012 at 9:32 am
Can any 1 tell me what is the default PIN2 of Airtel ?
Bipul February 12, 2012 at 9:22 am
@ anuj OTP concept is used to verify any txn. not for login by banks.
Here also OTP concept should be used to activate/deactive the services or reset the password only, not for login.
Bcoz due to this OTP I cant manage my family members prepaid a/c.
Every time I have to ask the OTP received on their mob. from parents.
As a security measure on every login AIRTEL should send the login alert sms to customer…but customer should be given an option to set his/her own login password…!!!!
@anuj
Neelam February 11, 2012 at 10:34 pm
Really FUCK by airtel….Bakwass company…for itemised bill. it’s cost is 50/- per requsted month
Saurabh February 11, 2012 at 8:29 pm
Go to airtel.in In My account section on right side of main page, click on Choose Product then click prepaid.
Saurabh February 11, 2012 at 8:26 pm
I have always criticized Airtel, either because of their bad network in Haryana or flexibility in online recharge but I really liked this service. I don’t have to keep track of my recharges as I always recharge through my net-banking account as all operator list is available there and I can see all in my statement.
But this My Account service is good for those who recharge from retailers. It’s better than Docomo’s service as we can get details for last 6 months. Besides this VAS/3G activation is also good and we can also request itemised billing for just Rs.50 which is not bad at all. I would call it one of the best as compared with Tata or Vodafone or Reliance.
Good Share, TT.
aftab alam February 11, 2012 at 7:57 pm
the post about airtel prepaid manage account is totally bakwas, since last night and till now i cant find any link
anuj February 11, 2012 at 7:06 pm
@Bipul
What you said worst part of service is technically a BEST part of this service. This method is so effective and ensures best security against hacking and phishing or any type of misuse. It is known as One Time Password (OTP). Even banks are using this method for login to online banking.
Also, balance, VAS details are getting updated regularly. Only last recharges history information takes 24 hrs to update.
anuj February 11, 2012 at 6:59 pm
i never knew about STD call charges to LL from my no. got to know about it because of this service! its a nice move by airtel. getting accurate info by just few clicks!
Bipul February 11, 2012 at 6:31 pm
Every time customer is required to enter the password sent to mobile…..u cant set/change your own password….worst part of this service frm airtel…..
Reliance my a/c services are far better. And also they clubbed their all products in single login….but airtel not.
Their balance update is also in REAL TIME. But airtel takes(as it says) 24 hrs for any a/c update…!!!!
VAS pack actvn/deactvn and last recharge details/puk code/imei no/handset model no./tariff/balance deduction are good part of airtel.
SUNIL KUSHWAHA February 11, 2012 at 12:40 pm
its working
SUNIL KUSHWAHA February 11, 2012 at 12:36 pm
ALL NEED TO GO IN MY ACCOUNT SECTION AND CHOOSE PREPAID
Kaushik Roy February 11, 2012 at 12:13 pm
its available below my account – choose product – prepaid
Kingston February 11, 2012 at 1:49 am
The option is still not available in airtel.in website. Pls provide the link
Vinay February 11, 2012 at 12:16 am
Although good work by Telecomtalk but Airtel had launched this service on 7th Feb
Krishna February 10, 2012 at 10:51 pm
Its very good move by according to new rules of TRAI. i requested for bill of january for 50 rupees by sending SMS from mobile as “EPREBILL month emailid” to 121. charges 50/-. they will send you a mail with a password including pdf file of call details.
amar February 10, 2012 at 10:36 pm
@Pinaki Roy
Same thing is happing with me in MTS no.
They are saying that i hv used UMTS SERVICE but my mobile was switch off during that time(10 days).
Till date they deducted Rs.30.
Suresh February 10, 2012 at 9:58 pm
If it is not a free service, It is going to be a mesh!!@SIVA
Kishore February 10, 2012 at 9:57 pm
This one is cool. Very easy to use and very useful. Airtel rocks. Also love the music store on Airtel.in
Kishan February 10, 2012 at 9:56 pm
where is this option …????
please help me
Abhijith February 10, 2012 at 9:35 pm
Nice doing airtel . . . . Should come down and reach customers to get customers faith . .
Pinaki Roy February 10, 2012 at 9:04 pm
But there is no relief from those VASes activated from service providers’ end without customer consent. You can stop it, but the deducted amount will not refunded, because all service providers said that the very customer had requested for that service. I have a bitter experience from Airtel and Smart.
ashwani February 10, 2012 at 8:54 pm
good service but airtel.in site not shown this service i found this service but not found for prepaid
SIVA February 10, 2012 at 8:29 pm
Too much cost for itemised bill. it’s cost is 50/- per requsted month….
Abadan Mohapatra February 10, 2012 at 8:23 pm
Options are really good. Badly needed it. Expecting the same service some day from BSNL.
Sudhakar February 10, 2012 at 8:07 pm
Not working here. There is no such option.
Kiran Reddy February 10, 2012 at 8:00 pm
It needs further tuning, its being timed out for every 2 minutes. But a good service for prepaid users.
Kiran Reddy February 10, 2012 at 7:52 pm
Really a good service at first look!!