Airtel has come up with first of its kind innovative mobile app named as ‘my airtel’ app for Airtel customers in India.
My airtel app will allow Airtel customers across various services (mobile, fixed line, dth etc) to check their outstanding bills, recharge their accounts, make payment, activate deactivate any service; raise requests-complaints, at just a click of a button across.
Further, using this, Airtel digital TV customers can also order movies and games, without any assistance from the customer care. Customers can download the application by simply logging into airtel.in/myairtel or visiting their device app store. Alternatively, they can also SMS ‘myairtel’ to 54321.
The usual download charges depending on the subscriber data connection will apply for downloading the application as well as accessing the application.
For non-airtel internet users, there will also be one time SMS charge for authentication to their respective telecom operators.
Senthil January 21, 2013 at 11:49 am
There is no exit option in this app..!
timepassman September 7, 2012 at 3:44 pm
why an app? they can’t even update their website. more that 80% of recharge info is WRONG. their site is one the the worst i have ever seen !
most of the information is outdated/stale and just plain wrong.
SD September 6, 2012 at 5:39 pm
They have completely forgot to put exit option in the app. One small disgustion.
@Airtel_Presence Please look into this matter. There is no EXIT option in the app provided. Please release an updated version of the app with faults repaired. Thank you.
Esmail September 4, 2012 at 1:57 pm
They should offer web based accounts for self management for both prepaid and postpaid users for all mobile service providers, also with the feature of auto recharge for prepaid and auto bill payment for postpaid users, where the money can be directly deducted from the bank account once the accounts have been linked and given permission.. Waiting for similar move by reliance.
jai September 4, 2012 at 1:17 pm
nice app
P. Abraham Paul September 4, 2012 at 1:15 pm
Better late than never. If anyone is interested pleas have a look in my blog ‘Universal Un-banked Money Management by phone’ wp.me/p1ZsI2-4g a easy toimplement and simple use truly universal un-banked money management by phone service that can work in PLMN, PSTN and even for those who do not own a phone for bulk non-telephony based VAS that can enable Financial Inclusion of all especially people in the lower ecomic strata across the country both in urban and rural areas.