Airtel has been awarded with Telecom Centre of Excellence (TCOE) Award for service provider with customer focus for best delivery of Network Services – for the year 2011.
Jagbir Singh, Director Network Services Group Bharti Airtel received the award from Sachin Pilot and Milind Deora Ministers of State, Communications and Information Technology.
The evaluation criteria were primarily focused on Network Quality of service KPIs, Network Coverage, Product Innovation and Network Bench-marking processes based on network parameters and customer voice.
Srinivasan December 14, 2011 at 3:09 pm
@Srinivasan
Finally my number has been successfully activated by Airtel. But my financial loss due to this delay could not be compensated by any means.
Anyway, Im very happy that at least now they fixed the problem.
Srinivasan December 13, 2011 at 7:13 pm
Big surprise to me!
I opted for MNP on 5th December and my request successfully activated(?!) by Airtel on 10th December.
The “No service period” defined by TRAI as 2 hours is extended till now. 90 Hours passed since Aircel released service to my number 9788879845. My friends are getting the message ” The number you have called does not exist!”. Simply saying “No incoming and no outgoing”.
I am a electrician. I lost my customers these 4 days and sitting idle at home and calling the customer care to resolve the issue. They simply escaping by saying my documents were not received by them.
Airtel is lacking such technical knowledge and playing with customers life. If it is awarded no.1, then the quality of the other operators are really very doubtful.
debabrata December 13, 2011 at 11:10 am
YEAH XEON IS RIGHT….IN THE GREATER KOLKATA REGION AIRTEL INDOOR COVERAGE IS VERY VERY POOR….. I AM FROM SRIRUMPUR, ALSO IN CHANDANNAGAR THE INDOOR COVERAGE IS VERY MUCH POOR,,,,,
suresh December 13, 2011 at 10:37 am
Actually now DoT is started to promoted private players directly..they dont care about Govt. company…they dont bother with their own company..govt. company should have to follow govt norms… and private players are free from the rules…they can radiate huge transe power so that u can get network even in the house..they dont care with health of the public..they only want profit..great going by govt..
Raghu December 12, 2011 at 11:03 pm
I do not know why the awards were given to Airtel. They should be given the best award for Highest tariff compared to other operators especially in ap
Sudhakar December 12, 2011 at 7:27 pm
How did airtel won this award with this complaint?.
telecomtalk.info/trai-gets-maximum-mnp-rejection-complaints-against-airtel/83686/
Kanaga Deepan N December 12, 2011 at 1:06 pm
Instead of wasting money in brand-change, ultra-low-tariff in Africa, getting this award, Airtel should bring down 3G and other tariffs…
h rajpoot December 12, 2011 at 2:59 am
though they have proper coverage …..but worst cus care..higher tarrif..
Vikas Patidar December 12, 2011 at 12:23 am
I would rather suggest them to give an award for the “Best Network and Worst Tariff”. In general “Lootera Operator of the year”
Proximus December 12, 2011 at 12:17 am
Joke of the Year 2011.Airtel should be re-named as Fraudtel
Vishank December 11, 2011 at 11:10 pm
few days ago the news was:
“TRAI Gets Maximum MNP Rejection Complaints Against Airtel.”
then if they have good network then why highest MNP rejection ???
Ansari December 11, 2011 at 10:22 pm
Joke of the decade !!!! Corporate funded awards for themselves only.
Abhijith December 11, 2011 at 10:06 pm
Go for Bsnl . . . Am happy using it . .
avisek December 11, 2011 at 10:05 pm
indian minister now taking bribe to deliver award.ha..ha..ha
Nilay December 11, 2011 at 9:40 pm
What a Joke!!!! Airtel should be awarded for best “Robber Telecom Company” India can ever had…
harish December 11, 2011 at 9:32 pm
first thrash the judges who give such awards to miserable operators like airtel.
Sudhakar December 11, 2011 at 8:22 pm
airtel must have given lump sum of money to TCOE for getting the award. So nothing proud in it !!!!!!.
HImangshu December 11, 2011 at 7:57 pm
Most flop network in INDIA is Airtel………
i suggest to all mmy friend to not take airtel, because the will charge more money than other service operator
Rohan Singh December 11, 2011 at 7:37 pm
As well as in pune.
amar December 11, 2011 at 7:25 pm
In which part of kolkata, airtel network is poor.?
I have never seen any problem in their network
sAm December 11, 2011 at 6:07 pm
Really can’t bear it !!
sAm December 11, 2011 at 6:06 pm
@Abadan Mohapatra
+1
XEON December 11, 2011 at 6:01 pm
Airtel Network is poor in Kolkata.
akila December 11, 2011 at 5:57 pm
hi.. i am planning to shift to aircel. can any1 tell hoe the network is in bangalore. and also let me know about the gprs plan and speed , also let me know abt mnp aircel offers
Abhijith December 11, 2011 at 5:40 pm
@arun kumar
Bsnl . . .
arun kumar December 11, 2011 at 5:25 pm
i am going to port out from reliance gsm. pls suggest me a good network with good gprs speed kerala
joseph joy christopher December 11, 2011 at 5:17 pm
airtel fraud ….. received award…. alas! i cannot bear it…..
Renish December 11, 2011 at 5:03 pm
+1
Abadan Mohapatra December 11, 2011 at 5:00 pm
* TRAI’s and not TRAI has
Abadan Mohapatra December 11, 2011 at 4:58 pm
Wow ! DoT giving Best ‘Delivery of Network Services’ award to the one against whom TRAI has received MNP complaints are highest !
Delivery of Network Services is so good that they are unable to leave anyone off their network !
amar December 11, 2011 at 4:53 pm
airtel is best, no invalid deduction from my no. And gives good offer to me every month like Rs.20=20,100=100.